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Full-time/Part-Time Licensed Optician - British Columbia

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Bailey Nelson

1mo ago

  • Job
    Part-time
    Junior Level
  • Customer Relations
    Healthcare
  • Vancouver
  • Quick Apply

AI generated summary

  • You must have a valid Opticians Licence, 2+ years of optical experience, excellent communication skills, attention to detail, proficiency in optical equipment, and a team-oriented, positive attitude.
  • You will educate customers on eyewear options, assist with frame selections, process insurance claims, maintain store organization, interpret prescriptions, and ensure compliance with industry regulations.

Requirements

  • You have your Opticians Licence in the province of employment and you are in good standing with the governing college.
  • You have at least 2 year’s experience in an optical store or lab with optical dispensing experience.
  • You have exceptional knowledge of current optical theory, practices and application of knowledge.
  • You maintain current knowledge of lens technologies and general optometry industry information.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to perform accurate measurements.
  • Proficient in using optical equipment and computer systems.
  • You embrace individuality by being honest and helping people find their look.
  • You are always brimming with enthusiasm and positive energy.
  • You are a strong team player and have a “unite the business” approach to all given tasks.
  • You use your own initiative with projects and ideas for marketing, efficiency and process improvements.
  • You are flexible and adaptable with your customer’s needs.
  • You always respect different ideas, opinions and personalities.

Responsibilities

  • Customer Journey/ Experience:
  • Educate customers about various lens options, coatings, and enhancements.
  • Provide instructions on proper eyewear care and maintenance.
  • Assist customers in choosing frames that complement their facial features, style, and prescription requirements.
  • Provide recommendations on lens materials, coatings, and treatments.
  • Verify insurance coverage and process claims for eligible eyewear purchases.
  • Communicate with insurance providers to resolve any issues related to coverage.
  • Maintain accurate and up-to-date customer records, including prescription information and purchase history.
  • Store Operations
  • Open and close the store, maintaining organization, merchandising, and cleanliness, taking accountability for presentation.
  • Assist in reconciling third-party payments and execute actions from newsletters.
  • Collaborate as a team player with the retail team and optometrist.
  • Drive performance by understanding and working towards in-store targets and KPIs.
  • Optical process & compliance
  • Interpret and analyze prescriptions written by optometrists or ophthalmologists.
  • Advise customers on the most suitable lens options based on their visual needs.
  • Take accurate measurements of customers' facial features to ensure proper frame fitting.
  • Adjust frames to achieve optimal comfort and vision for customers.
  • Place orders for eyeglasses and contact lenses, ensuring accurate prescription details.
  • Stay informed about Provincial regulations and ensure compliance with licensing requirements.
  • Attend continuing education courses to stay current on industry trends and advancements.
  • Support remote testing operations for customers & online doctor.
  • Training & Development
  • Participate in team training and development events for personal and professional growth.
  • Ensure optical skills & knowledge development by completing the Beginner, Intermediate and Advanced optical skills programs.
  • Product
  • Possess solid product knowledge, including frames, accessories, contact lenses, and lens types.
  • Support store inventory counts and maintain organized backstock.
  • Follow planograms for proper store merchandising and stay updated on new product launches.
  • Provide product feedback to the store manager.

FAQs

What is the job title for this position?

The job title is Licensed Optician, full-time or part-time, in British Columbia.

Where is this position located?

This position is located in Vancouver and the Greater Vancouver region.

What are the main responsibilities of a Licensed Optician in this role?

The Licensed Optician is responsible for providing exceptional eyewear solutions, interpreting prescriptions, assisting with frame and lens selection, ensuring proper fit of eyeglasses, and educating customers about lens options.

Is a license required for this position?

Yes, a valid Opticians Licence in the province of employment is required, and the applicant must be in good standing with the governing college.

How much experience is required for this role?

A minimum of 2 years of experience in an optical store or lab with optical dispensing experience is required.

What type of training and development opportunities are available?

The position offers team training and development events for personal and professional growth, as well as access to Beginner, Intermediate, and Advanced optical skills programs.

What skills are important for this position?

Important skills include exceptional communication and interpersonal skills, detail-oriented measurement ability, proficiency with optical equipment and computer systems, and a strong team player mentality.

Do we offer support for continuing education?

Yes, employees are encouraged to attend continuing education courses to stay current on industry trends and advancements.

Will I need to manage insurance claims in this role?

Yes, part of the responsibilities includes verifying insurance coverage and processing claims for eligible eyewear purchases.

What is the company culture like?

The company values positivity, teamwork, individuality, and embraces flexible and adaptable approaches to meet customers' needs.

How do I apply for this position?

Interested candidates are invited to send in their resume to apply for the position.

Bailey Nelson

Australian eyewear company from Bondi Beach, NSW. Now with over 100 stores across Australia, New Zealand and Canada

Retail & Consumer Goods
Industry
501-1000
Employees
2012
Founded Year

Mission & Purpose

Bailey Nelson is a company that designs, manufactures, and retails stylish and affordable eyewear, including glasses and sunglasses. Their ultimate mission is to change the way people see the world by making high-quality, fashionable eyewear accessible to everyone. Bailey Nelson's purpose is to combine exceptional craftsmanship with modern design, providing customers with a personalised and enjoyable shopping experience, both in-store and online, while fostering a sense of confidence and individuality through their products.