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Full Time - Sales Associate - Flooring - Closing

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Lowe's Companies, Inc.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Kissimmee

AI generated summary

  • You need 6 months of retail/customer service experience, computer proficiency, basic math skills, ability to lift 25lbs, and trade certification; bilingual skills are a plus.
  • You will assist customers, manage merchandise, process orders, provide product support, and cross-train in store areas to ensure excellent service and meet customer needs.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

FAQs

What is the role of a Sales Associate - Flooring at Lowe's?

The Sales Associate - Flooring at Lowe's is responsible for providing top-notch customer service, assisting customers with product selection, and helping them solve their home improvement challenges, specifically related to flooring.

What qualifications are required for this position?

The minimum qualifications include 6 months experience using a computer and retail technology, the ability to read, write, and perform basic arithmetic, and the capacity to lift 25lbs unassisted.

Is prior retail or customer service experience necessary?

While it is not required, 6 months of retail and/or customer service experience is preferred for candidates applying to this position.

What benefits do Lowe's employees receive?

Benefits include health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, and a 10% Associate Discount.

Are there opportunities for career growth at Lowe's?

Yes, Lowe's supports employee growth through various programs, including the Track to the Trades program, which allows associates to learn new trade skills.

Do I need to be bilingual to apply?

While it is not mandatory, bilingual skills are preferred and can enhance your application.

What does the working environment look like?

The working conditions can vary by location and may include exposure to both inside and outside weather conditions, such as heat, cold, and humidity.

Will I be required to stand for long periods?

Yes, this role requires prolonged standing, sitting, and other physical activities to complete job duties.

Are there any travel requirements for this job?

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

Does Lowe's have a commitment to diversity and inclusion?

Yes, Lowe's encourages diverse talent to apply, including bilingual individuals, military, and veteran talent.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.