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Full Time - Sales Associate - Inside Lawn & Garden - Opening

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Lowe's Companies, Inc.

25d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Leland

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, basic math, ability to lift 25lbs, and bi-lingual skills. Trade certification is a plus.
  • You will greet customers, assist with merchandise, restock shelves, process orders, train across departments, prepare products, and help guide customers during their shopping experience.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Sales Associate at Lowe's?

The role of a Sales Associate involves providing excellent customer service, assisting customers with locating and selecting products, answering questions, and handling merchandise.

What are the key responsibilities of a Customer Service Associate?

Key responsibilities include welcoming customers, processing orders, maintaining merchandise, assisting with loading items, cross-training in other departments, and preparing merchandise based on customer needs.

What are the minimum qualifications required for this position?

Minimum qualifications include 6 months of experience using a computer, experience with retail technology, basic arithmetic skills, ability to lift up to 25 lbs unassisted, and the ability to perform duties requiring prolonged standing or sitting.

Are there any preferred qualifications for this role?

Preferred qualifications include 6 months of retail or customer service experience, bilingual skills, and certifications related to the trade of the department.

What benefits does Lowe's offer to its associates?

Lowe's offers multiple health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate Discount, and training opportunities.

How does Lowe's support career growth?

Lowe's supports career growth through educational programs, opportunities for cross-training in different departments, and the Track to the Trades program for skill development.

Is there a requirement for travel in this position?

No regular travel is required; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

What working conditions can associates expect?

Associates may work in both indoor and outdoor environments and may be exposed to varying weather conditions, noises, and lifting requirements.

Does Lowe's have a commitment to diversity in hiring?

Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply, promoting diversity and community support in their hiring practices.

What is Lowe's commitment to its customers?

Lowe's is committed to providing excellent customer service and helping customers find the right products and solutions for their home improvement projects.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.