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Full Time - Sales Associate - Internet Fulfillment - Day

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Lowe's Companies, Inc.

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Norcross

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to lift 25lbs, and preferred bi-lingual skills or trade certifications.
  • You will assist customers, manage merchandise replenishment, process orders, provide cross-functional support, prepare products based on needs, and guide customers through shopping and checkout.

Requirements

  • Minimum Qualifications
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Preferred Qualifications
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Associate at Lowe's?

The primary role of a Sales Associate at Lowe's is to provide top-notch customer service by helping customers find the right products and services for their home improvement needs.

What qualifications do I need to apply for this position?

You need a minimum of 6 months experience using a computer and retail technology, as well as the ability to read, write, and do basic arithmetic. Lifting capabilities also require being able to lift 25 lbs unassisted.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include at least 6 months of retail or customer service experience, bilingual skills, and certification in a trade related to the department.

What kind of training will I receive if hired?

You will receive training in customer service and may undergo cross-functional training in other areas of the store to better assist customers.

Does this job require standing for long periods of time?

Yes, the job may require prolonged standing, sitting, and other activities necessary to perform job duties.

What are the working conditions like for this position?

Working conditions can vary by location and may include exposure to both inside and outside weather conditions, fluctuating temperatures, and possible intermittent noise.

Is travel required for this position?

This role does not require regular travel; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

What kind of benefits does Lowe's offer to its associates?

Lowe's offers top-tier health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills.

How can I apply for this position?

You can apply for this position by visiting Lowe's career website and following the application process outlined there.

What is the starting rate of pay for this position?

The starting rate of pay may vary based on factors such as the position offered, location, education, training, and/or experience.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.