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Full Time - Sales Associate - Outside Lawn & Garden - Closing

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Lowe's Companies, Inc.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Oviedo

AI generated summary

  • You must have 6 months of retail/customer service experience, computer skills, bilingual ability, and lift 25lbs. Certification in a relevant trade is preferred.
  • You will welcome customers, assist with merchandise, restock shelves, process orders, cross-train in departments, prepare products, guide customers through shopping, and complete assigned tasks.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the main responsibility of a Sales Associate in the Lawn & Garden department?

The main responsibility is to provide top-notch customer service by welcoming customers, helping them find and select products, and addressing their home improvement needs.

What qualifications are required for this position?

The minimum qualifications include 6 months of experience using a computer, 6 months of experience with retail technology, basic arithmetic skills, and the ability to lift at least 25lbs.

Are there opportunities for training and education?

Yes, Lowe's offers educational opportunities through a tuition assistance program and provides training in various store areas to enhance customer service.

Is previous retail or customer service experience preferred?

Yes, 6 months of retail and/or customer service experience is preferred for this position.

Do I need to be able to lift heavy items?

Yes, associates must be able to lift a minimum of 25lbs unassisted or over 25lbs with accommodation, following proper lifting guidelines.

Is bilingual capability an asset for this role?

Yes, bilingual skills are considered a preferred qualification for this position.

What kind of environment will I be working in?

The working conditions can vary, and you may work indoors and outdoors, experiencing different weather conditions such as heat or cold, and exposure to noise and moving objects.

Does this role require travel?

This role does not require regular travel but may occasionally require travel for meetings, training, or to support neighboring stores.

What benefits does Lowe's provide to employees?

Lowe's offers a range of benefits including health insurance options, tuition assistance, a company-matching 401(k), employee stock purchase program, and a 10% associate discount.

Does Lowe's encourage certain groups to apply for this position?

Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join their team.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.