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Full Time - Sales Associate - Outside Lawn & Garden - Day

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Palm Desert

AI generated summary

  • You need 6 months of retail/customer service experience, computer and tech skills, basic math ability, physical capability to lift 25lbs, and trade certification related to the department. Bi-lingual preferred.
  • You will assist customers, stock merchandise, process orders, train cross-functionally, prepare products, and guide customers through shopping and checkout while ensuring excellent service.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the job title of this position?

The job title is Full Time - Sales Associate - Outside Lawn & Garden - Day.

What are the primary responsibilities of a Customer Service Associate at Lowe's?

The primary responsibilities include welcoming customers, assisting with locating merchandise, processing orders, down stocking, cross-functionally training in other areas, preparing merchandise, and guiding customers through shopping or checkout.

What kind of benefits does Lowe's offer to its associates?

Lowe's offers multiple health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and a Track to the Trades program, among others.

Is prior experience required for this position?

Yes, a minimum of 6 months experience using a computer and common retail technology is required, as well as the ability to read, write, and perform basic arithmetic.

What are the preferred qualifications for this position?

Preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department.

Are there any travel requirements for this job?

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

What are the working conditions for this position?

Associates may work in both inside and outside weather conditions, experiencing varying climates including extreme heat or cold. There may also be exposure to constant or intermittent noises and moving equipment.

What is the pay range for this position?

The pay range for this position is $16.50 - $17.20 per hour.

Does Lowe's provide equal employment opportunities?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to protected categories such as race, color, religious creed, gender, and more.

What is the work environment like for a Customer Service Associate?

The work environment may vary based on location, including exposure to various weather conditions, and requires activities such as prolonged standing or lifting merchandise with proper methods and assistance.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.