FAQs
What is the role of a Sales Associate at Lowe's?
The Sales Associate, also known as a Customer Service Associate, is responsible for providing exceptional customer service, assisting customers with locating and selecting products, answering questions, and ensuring their home improvement needs are met.
What benefits does Lowe's offer to employees?
Lowe's provides several benefits including health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities to learn new trade skills.
Is previous retail experience required for this position?
While it is not strictly required, 6 months of retail and/or customer service experience is preferred for applicants.
Are there any specific qualifications needed for this role?
The minimum qualifications include 6 months of experience using a computer and retail technology, basic arithmetic skills, the ability to lift 25 lbs unassisted, and the ability to perform duties that may require prolonged standing or sitting.
Does this job require any travel?
This role does not require regular travel, but occasional travel may be needed for meetings, training, or to support neighboring stores.
What are the working conditions like for this position?
The working conditions involve exposure to both inside and outside weather conditions, including varying climates such as extreme heat or cold, and potential exposure to noise and moving objects.
Is bilingual proficiency preferred for applicants?
Yes, having bilingual skills is a preferred qualification for this position.
How does Lowe's support career growth?
Lowe's supports career growth through various programs such as the tuition assistance program and the Track to the Trades program, allowing employees to learn and develop new trade skills.
What departments may a Customer Service Associate work in?
Customer Service Associates may work in departments such as Appliances, Hardware, Tools, Plumbing, Electrical, Lawn & Garden, and more, based on hiring needs and individual skill sets.
Are there any physical requirements for this job?
Yes, physical requirements include the ability to lift moderately heavy items, follow safety guidelines for lifting, and perform various physical activities necessary to meet job duties.