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Full Time - Sales Associate - Outside Lawn & Garden - Day

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Pottstown

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, basic math, ability to lift 25lbs, and preferably bilingual with trade certification in relevant department.
  • You will assist customers, restock merchandise, process orders, prepare items like paint and wood, and provide professional service while training in various store areas.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Sales Associate at Lowe's?

The Sales Associate, also known as a Customer Service Associate, is responsible for providing exceptional customer service, assisting customers with locating and selecting products, answering questions, and ensuring their home improvement needs are met.

What benefits does Lowe's offer to employees?

Lowe's provides several benefits including health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities to learn new trade skills.

Is previous retail experience required for this position?

While it is not strictly required, 6 months of retail and/or customer service experience is preferred for applicants.

Are there any specific qualifications needed for this role?

The minimum qualifications include 6 months of experience using a computer and retail technology, basic arithmetic skills, the ability to lift 25 lbs unassisted, and the ability to perform duties that may require prolonged standing or sitting.

Does this job require any travel?

This role does not require regular travel, but occasional travel may be needed for meetings, training, or to support neighboring stores.

What are the working conditions like for this position?

The working conditions involve exposure to both inside and outside weather conditions, including varying climates such as extreme heat or cold, and potential exposure to noise and moving objects.

Is bilingual proficiency preferred for applicants?

Yes, having bilingual skills is a preferred qualification for this position.

How does Lowe's support career growth?

Lowe's supports career growth through various programs such as the tuition assistance program and the Track to the Trades program, allowing employees to learn and develop new trade skills.

What departments may a Customer Service Associate work in?

Customer Service Associates may work in departments such as Appliances, Hardware, Tools, Plumbing, Electrical, Lawn & Garden, and more, based on hiring needs and individual skill sets.

Are there any physical requirements for this job?

Yes, physical requirements include the ability to lift moderately heavy items, follow safety guidelines for lifting, and perform various physical activities necessary to meet job duties.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.