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Full Time - Sales Associate - Plumbing - Day

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Newburgh

AI generated summary

  • You need 6 months of retail/customer service experience, tech-savvy, math skills, physical stamina, ability to lift 25lbs, bilingual skills, and relevant trade certification.
  • You will assist customers, restock merchandise, process orders, train in different areas, prepare products based on needs, and guide customers during shopping and checkout.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Customer Service Associate at Lowe's?

The Customer Service Associate welcomes customers, assists them in finding products and services for their home improvement needs, and ensures a friendly and professional shopping experience.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer, 6 months of experience with retail technology, the ability to perform basic reading, writing, and arithmetic, and the ability to lift at least 25 lbs unassisted.

Is previous retail or customer service experience necessary?

While not strictly necessary, 6 months of retail and/or customer service experience is preferred for this position.

Are there opportunities for career advancement at Lowe's?

Yes, Lowe's offers support for career growth, including access to educational programs and opportunities for cross-functional training.

What benefits does Lowe's provide for its associates?

Lowe's offers multiple health insurance options, tuition assistance programs, a company-matching 401(k), Employee Stock Purchase Program, a 10% associate discount, and skill development programs.

Does this job require regular travel?

No, this role does not require regular travel, although occasional travel may be necessary for meetings, training, or to support neighboring stores.

What is the expected pay range for this position?

The pay range for this position is between $16.00 and $16.65 per hour, with starting rates potentially varying based on several factors.

Are bilingual skills preferred for this position?

Yes, bilingual skills are preferred and encouraged when applying for this position.

What is the work environment like for this role?

The work environment may include both indoor and outdoor conditions, with potential exposure to varying climates and noise levels.

How does Lowe's promote diversity and inclusion in hiring?

Lowe's actively encourages application from diverse candidates, including bilingual individuals and military veterans, and ensures all hiring practices are free from discrimination based on various protected categories.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.