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Full Time - Sales Associate - ProServices - Day

  • Job
    Full-time
    Senior Level
  • Customer Relations
  • Honolulu

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, ability to lift 25lbs, basic math, and trade certification; bilingual skills are a plus.
  • You will greet customers, assist with merchandise, restock shelves, process orders, cross-train, prepare products, guide shopping experiences, and complete various assigned tasks.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Sales Associate at Lowe's?

The role of a Sales Associate, also referred to as a Customer Service Associate, involves welcoming customers, assisting them in finding products, providing professional customer service, and addressing their home improvement needs.

What are the working hours for this position?

This is a full-time position with day shifts, but specific hours may vary based on the store's needs.

Is previous retail experience required for this job?

While not required, having 6 months of retail and/or customer service experience is preferred for this position.

What benefits can employees expect to receive?

Employees can expect a variety of benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, an Associate Discount, and opportunities to learn new trade skills.

Are there opportunities for career growth within Lowe's?

Yes, Lowe's is committed to supporting employee growth and offers various educational opportunities, training programs, and cross-functional training.

What are the physical requirements for this job?

Associates must be able to perform duties that may involve prolonged standing or sitting, lift at least 25 lbs unassisted, and follow specific lifting guidelines for heavier items.

Is this position open to bilingual candidates?

Yes, bilingual skills are preferred and encouraged, as Lowe's values diverse talent.

Will I need to travel for this job?

Regular travel is not required, but there may be occasional travel for meetings, training, or to support neighboring stores.

What type of work environment can I expect?

Associates may work indoors and outdoors, experiencing varying climate conditions, including extreme heat or cold, as well as exposure to noises and moving equipment.

What is the pay range for this position?

The pay range for this position is between $17.50 and $18.90 per hour, with the starting rate depending on factors such as position offered, location, education, training, and experience.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.