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Full Time - Sales Associate - ProServices - Day

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Mount Pleasant

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to stand/sit long hours, and lift 25lbs unassisted or more with accommodation.
  • You will welcome customers, assist with merchandise, process orders, down stock, cross-train, prepare products, and guide customers through their shopping experience. Other duties as assigned.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Associate in ProServices at Lowe's?

The primary role is to welcome customers, assist them in locating products and services for their home improvement needs, and provide top-notch customer service throughout their shopping experience.

What are the working hours for this position?

This is a full-time position, specifically for day shifts, but exact hours may vary based on store scheduling and needs.

What kind of training will I receive?

Associates may undergo cross-functional training in other areas of the store to enhance customer service and product knowledge.

What are the minimum qualifications for this position?

Candidates should have at least 6 months of experience using a computer and common retail technology, along with basic reading, writing, and arithmetic skills.

Is experience in the home improvement industry required?

No specific industry experience is required, but 6 months of retail and/or customer service experience is preferred.

Are there educational benefits available to employees?

Yes, Lowe's offers a tuition assistance program for employees seeking educational opportunities.

What should I do if I need accommodations for lifting?

If you require accommodations for lifting, you should communicate with your supervisor, as the job acknowledges the need for support for lifting over 25 lbs.

Are bilingual skills preferred for this position?

Yes, bilingual skills are preferred and can be beneficial in enhancing customer service.

Will I be required to work outdoors?

Yes, as a Sales Associate, you may need to work in both inside and outside weather conditions, depending on the department and store needs.

What is Lowe's stance on diversity and inclusion in hiring?

Lowe's is an equal opportunity employer and encourages applications from diverse backgrounds, including bilingual candidates and individuals in the military or veterans.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.