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Full Time - Sales Associate - ProServices - Opening

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Lowe's Companies, Inc.

26d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Nashville

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to stand/sit for long periods, and to lift 25lbs unassisted or more with accommodation.
  • You will assist customers, replenish stock, process orders, prepare merchandise, and provide friendly service while training in other store areas as needed.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the main responsibility of a Sales Associate in ProServices at Lowe's?

The main responsibility is to provide top-notch customer service, assist customers with their home improvement needs, and help them find and select products.

What benefits does Lowe's offer to its associates?

Lowe's offers multiple health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills through the Track to the Trades program.

Are there any specific qualifications required for this position?

Yes, the minimum qualifications include 6 months of experience using a computer and common retail technology, the ability to read, write, and perform basic arithmetic, and being able to lift 25lbs unassisted or over 25lbs with accommodation.

What are the preferred qualifications for this role?

Preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department.

Is travel required for this position?

This role does not require regular travel; however, associates may need to travel occasionally for meetings, training, or to support neighboring stores.

What working conditions can I expect as a Sales Associate at Lowe's?

Associates may work in both indoor and outdoor environments, and can be exposed to varying weather conditions, noises, and the need to lift weight according to guidelines.

Does Lowe's encourage diverse applicants for this position?

Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join their team.

How does Lowe's support the growth of its associates?

Lowe's supports growth by providing education opportunities, various benefits programs, and promoting a teamwork-driven environment that extends to community involvement.

What departments might I be working in as a Customer Service Associate?

Customer Service Associates may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Hardware, Tools, Plumbing, Electrical, Paint, Home Décor, and Pro Services, depending on hiring needs and skillsets.

What does "Track to the Trades" program offer?

The Track to the Trades program offers associates opportunities to learn new trade skills that can enhance their capabilities and career growth within Lowe's.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.