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Full Time - Sales Associate - Tools - Closing

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Moberly

AI generated summary

  • You need 6 months of computer, retail, and customer service experience, basic math skills, ability to lift 25lbs, and preferably bilingual with trade certification related to the department.
  • You will assist customers, locate merchandise, restock shelves, process orders, train cross-functionally, prepare products, guide shopping or checkout, and complete additional assigned duties.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Associate at Lowe's?

The primary role of a Sales Associate at Lowe's is to provide top-notch customer service, assist customers in finding the right products for their home improvement needs, and ensure that all customer queries are addressed effectively.

What departments might a Sales Associate work in?

A Sales Associate may work in various departments, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets.

Are there any benefits provided to Sales Associates?

Yes, Sales Associates at Lowe's gain access to multiple benefits, including health insurance options, tuition assistance programs, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills through the Track to the Trades program.

What is the minimum experience required for this position?

The minimum experience required includes at least 6 months of experience using a computer and common retail technology, as well as the ability to perform basic reading, writing, and arithmetic tasks.

Is previous retail or customer service experience preferred?

Yes, previous retail and/or customer service experience is preferred, along with bilingual skills and certification in a trade related to the department.

What are the physical requirements for this job?

Associates must be able to perform duties that may require prolonged standing, sitting, and other activities. They should minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.

Does the Sales Associate role require travel?

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

What types of working conditions should I expect?

Working conditions may vary by location and can include exposure to both inside and outside weather conditions, as well as varying climates. Associates may also be exposed to constant or intermittent noises and must follow lifting guidelines and use powered equipment as required.

Is Lowe's an equal opportunity employer?

Yes, Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, sexual orientation, or any other category protected under federal, state, or local law.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.