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Full Time - Sales Associate - Tools - Opening

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Tempe

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, ability to lift 25+ lbs, and trade certification. Bilingual skills are a plus.
  • You will assist customers with merchandise, provide service, restock shelves, process orders, prepare products based on needs, and train in different store areas while completing other assigned tasks.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

FAQs

What is the job title for this position?

The job title is Full Time - Sales Associate - Tools.

What are the primary responsibilities of a Customer Service Associate at Lowe's?

The primary responsibilities include welcoming customers, assisting them in locating and handling merchandise, processing orders and deliveries, and preparing merchandise based on customer needs.

What qualifications are required for this position?

The minimum qualifications include 6 months of experience using a computer and common retail technology, the ability to perform basic arithmetic, and the capability to lift 25 lbs unassisted.

Is previous retail experience preferred for this role?

Yes, 6 months of retail and/or customer service experience is preferred, along with bilingual skills and certification in a trade related to the department.

Does this position require travel?

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

What types of benefits does Lowe's offer to associates?

Lowe's offers various benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities to learn new trade skills.

What are the working conditions like for this position?

Working conditions may vary by location and can include exposure to both indoor and outdoor weather conditions, with potential for exposure to extreme temperatures, noise, and movement of objects and equipment.

What is Lowe's commitment regarding diversity and opportunity?

Lowe's is an equal opportunity employer and encourages applications from diverse candidates, including bilingual individuals, military, and veteran talent.

Where can I find more information about Lowe's benefit programs?

More information about Lowe's benefit programs and eligibility can be found at https://talent.lowes.com/us/en/benefits.

What is the starting rate of pay for this position?

The starting rate of pay may vary based on factors such as position offered, location, education, training, and/or experience.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.