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Full Time - Sales Associate - Tools - Opening

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Warrensburg

AI generated summary

  • You need 6 months of computer, retail, and customer service experience, basic math skills, ability to lift 25 lbs, and trade certification. Bilingual skills are a plus.
  • You will assist customers, stock merchandise, process orders, prepare items, and provide exceptional service while training in various store areas as needed.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the job title for this position?

The job title is Full Time - Sales Associate - Tools.

What skills are required to be a Customer Service Associate at Lowe's?

A Customer Service Associate should have top-notch customer service skills, the ability to engage with customers, and skills in using computers and retail technology.

What are the main responsibilities of a Sales Associate in this role?

The main responsibilities include welcoming customers, assisting them in locating and handling merchandise, processing orders, and preparing merchandise based on customer needs.

Is experience in retail necessary for this position?

While retail experience is preferred, it is not mandatory; the minimum qualifications include experience using a computer and retail technology.

What benefits do Lowe’s associates receive?

Lowe's associates receive health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, an associate discount, and the opportunity to learn new trade skills.

Are bilingual skills preferred for this role?

Yes, bilingual skills are preferred for this position.

What is the lifting requirement for this position?

Associates should be able to minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Does this position require regular travel?

No, this role does not require regular travel, but may occasionally involve travel for meetings or training.

What types of departments might a Customer Service Associate work in?

A Customer Service Associate may work in departments such as Appliances, Tools, Flooring, Hardware, Plumbing, Electrical, and more based on hiring needs and skillsets.

Does this position involve outdoor work?

Yes, working conditions may include both inside and outside environments, exposing associates to varying weather conditions.

What is Lowe’s commitment regarding diversity in hiring?

Lowe's encourages bilingual, military, and veteran talent to apply and join their team.

Where can I find more information about Lowe's benefits programs?

More information about Lowe's benefit programs and eligibility can be found at https://talent.lowes.com/us/en/benefits.

What is Lowe's mission?

Lowe's mission is to serve the communities through programs focused on creating safe, affordable housing and developing the next generation of skilled trade experts.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.