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Full Time - Sales Associate - Windows & Walls - Day

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Lowe's Companies, Inc.

10d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Sanford

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, basic math, ability to lift 25+ lbs, prolonged standing, and preferably bi-lingual skills or relevant trade certification.
  • You will assist customers, restock merchandise, process orders, prepare department items, guide shopping and checkout, and train in other store areas as needed.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What are the primary responsibilities of a Sales Associate at Lowe's?

As a Sales Associate, your main responsibilities include welcoming customers, assisting them with locating and handling merchandise, processing orders, preparing merchandise based on customer needs, and cross-training in different departments to provide excellent customer service.

Is previous retail experience required for this job?

No, while 6 months of retail and/or customer service experience is preferred, it is not a strict requirement.

What is the pay rate for this position?

Starting rates of pay may vary based on factors such as position, location, education, training, and experience.

What type of training is provided for new associates?

New associates will receive training on customer service, the use of retail technology, and specific duties related to their department, as well as opportunities to cross-train in other areas of the store.

Are there any physical requirements for the Sales Associate position?

Yes, associates must be able to lift at least 25lbs unassisted, and perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Do Sales Associates at Lowe's get employee discounts?

Yes, associates receive a 10% employee discount on purchases.

Is there an opportunity for career growth within the company?

Yes, Lowe's supports career growth and offers educational opportunities, tuition assistance programs, and paths for advancement within the company.

What shifts are available for this position?

The job is a full-time position with day shifts, but specific scheduling may vary based on store needs.

Do I need to be bilingual to apply for this position?

While being bilingual is preferred, it is not mandatory to apply for the Sales Associate position.

What should I expect in terms of working conditions?

Working conditions may vary by location, and associates may be exposed to both indoor and outdoor weather conditions, including extreme temperatures and varying climates.

Are there any benefits provided to associates?

Yes, Lowe's offers multiple health insurance options, a company-matching 401(k), tuition assistance, an Employee Stock Purchase Program, and a 10% associate discount, among other benefits.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.