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Full Time - Sales Specialist - Appliances - Closing

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Lowe's Companies, Inc.

28d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Batesville

AI generated summary

  • You need a high school diploma or GED, 1 year in sales or customer service, basic math skills, ability to lift 25lbs, and experience with product design tools. Bi-lingual skills are a plus.
  • You will assist customers, manage orders, monitor inventory, perform price reviews, support checkout functions, and train associates while ensuring project completion and satisfaction.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the job title for this position?

The job title for this position is Sales Specialist - Appliances.

What are the primary responsibilities of a Sales Specialist at Lowe's?

The primary responsibilities include providing customer service, serving as a point of contact for customers and vendors, monitoring inventory, supporting checkout functions, and training associates in the department.

What qualifications are required for this position?

The minimum qualifications include a High School Diploma or GED, 1 year of experience in customer-facing sales, basic arithmetic skills, and the ability to lift at least 25lbs unassisted.

Is prior experience in retail necessary for this role?

Yes, the role requires either 1 year of customer-facing sales experience or 6 months of Lowe's retail experience, or a combination of external experience and Lowe's retail experience.

Are there any preferred qualifications that enhance your application?

Preferred qualifications include 1 year of experience in completing customer sales orders, experience promoting product plans, and bi-lingual skills.

What benefits does Lowe's offer to its associates?

Lowe's offers various benefits, including health insurance options, a tuition assistance program, a company-matching 401(k), a 10% Associate Discount, and opportunities for additional bonus earnings based on sales performance.

Will I need to travel for this position?

This role does not require regular travel, but occasional travel may be needed for meetings, training, or to support neighboring stores.

What working conditions should I expect in this role?

Working conditions may vary by location, exposing associates to both inside and outside environments, including extreme weather conditions and varying noise levels.

Is there room for growth and development within Lowe's?

Yes, Lowe's is committed to supporting your professional growth, offering various educational and training opportunities like the Track to the Trades program.

Does Lowe's have a policy on diversity and inclusion?

Yes, Lowe's is an equal opportunity employer and encourages applications from individuals of diverse backgrounds, including bilingual, military, and veteran talent.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.