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Full Time - Sales Specialist - Appliances - Closing

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Lehi

AI generated summary

  • You must have a high school diploma, 1+ year of sales experience, basic math skills, ability to lift 25lbs, complete sales orders, and promote products. Bi-lingual skills are a plus.
  • You will assist customers, manage orders, train associates, monitor inventory, support pricing, and ensure project completion while providing excellent service and addressing customer needs.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the job title for this position?

The job title is Full Time - Sales Specialist - Appliances - Closing.

What are the primary responsibilities of a Sales Specialist at Lowe's?

The primary responsibilities include providing exceptional customer service, serving as a point of contact for customers and vendors, monitoring inventory levels, performing price reviews, supporting checkout functions, training associates, and completing additional duties as assigned.

What type of training does Lowe's provide for this position?

Lowe's provides on-the-job training on the sales floor and coaching around development needs, as well as educational opportunities through their tuition assistance program.

Is previous experience required for this position?

Yes, a high school diploma or GED is required, along with 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience.

Are there any age requirements for this job?

While the job listing does not specify a minimum age requirement, you typically must be at least 18 years old to work in a retail environment.

What benefits does Lowe's offer to associates?

Lowe's offers competitive pay, health insurance options, bonus opportunities, a company-matching 401(k), a 10% associate discount, and educational opportunities through the tuition assistance program.

Is travel required for this position?

This role does not require regular travel; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

What skills or qualifications are preferred for candidates?

Preferred qualifications include experience in completing customer sales orders, promoting product-related services, designing customized products, professional certification related to the department, and bilingual skills.

What kind of work environment can associates expect?

Associates can expect to work in varying environmental conditions, including both indoor and outdoor settings, with exposure to extreme weather and varying noise levels.

How does Lowe's support diversity in hiring?

Lowe’s encourages bilingual, military, and veteran talent to apply, highlighting their commitment to diversity and inclusion in their workforce.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.