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Full Time - Sales Specialist - Appliances - Day

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Spanish Fork

AI generated summary

  • You need a high school diploma, 1 year of relevant sales experience, basic math skills, ability to lift 25lbs, and 2 years of design experience; bilingual skills and certifications are a plus.
  • You will provide customer service, handle inquiries, manage orders, monitor inventory, train associates, and support checkout functions while ensuring project completion and pricing accuracy.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Specialist at Lowe's?

The primary role of a Sales Specialist at Lowe's is to assist customers in finding the products they need, providing expert advice, and helping them transform their project ideas into reality.

What are the working conditions for a Sales Specialist?

Working conditions may vary by location and can include both inside and outside environments, with exposure to varying climates and noise levels.

What qualifications are required for this position?

Candidates must have a High School Diploma or GED, along with at least 1 year of customer-facing sales experience or 6 months of Lowe's retail experience.

What kind of benefits does Lowe's offer to Sales Specialists?

Lowe's offers competitive pay, flexible schedules, health insurance options, tuition assistance, a company-matching 401(k), an associate discount, and opportunities to learn new trade skills.

Is previous experience in retail or sales mandatory for applying to this role?

Yes, at least 1 year of experience in customer-facing sales or relevant retail experience is required.

Will Sales Specialists receive training?

Yes, Sales Specialists will receive on-the-job training and coaching to help develop their skills in the department.

Are there opportunities for bonuses based on sales performance?

Yes, Sales Specialists can earn more through additional bonus opportunities based on their sales performance.

Is bilingual ability preferred for this job?

Yes, bilingual skills are preferred for this position.

Does this role require travel?

Regular travel is not required, but occasional travel may be necessary for meetings, training, or to support neighboring stores.

Are there opportunities for advancement within Lowe's?

Yes, Lowe's is committed to supporting employee growth and offers various opportunities for career advancement.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.