FAQs
What is the main responsibility of a Sales Specialist at Lowe's?
The main responsibility of a Sales Specialist at Lowe's is to assist customers by understanding their needs, providing product information, and helping them achieve their home improvement goals through exceptional customer service and sales expertise.
Is previous retail experience required for this position?
Yes, a minimum of 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience is required, or 3 years of external customer-facing sales experience if the education requirement is not met.
What kind of benefits does Lowe's offer to its associates?
Lowe's offers a variety of benefits including competitive pay, health insurance options, a tuition assistance program, a company-matching 401(k), a 10% associate discount, and opportunities to learn new trade skills.
Can Sales Specialists receive bonuses?
Yes, Sales Specialists can earn additional bonus opportunities based on their sales performance.
What educational background is required for this role?
A high school diploma or GED is required for the Sales Specialist position.
Are there any physical requirements for the job?
Yes, associates must be able to stand and sit for prolonged periods, minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation, and follow guidelines for lifting weights up to 75 lbs.
Do Sales Specialists have opportunities for on-the-job training?
Yes, Sales Specialists will have the opportunity to train other associates in the department by conducting on-the-job training and coaching.
Is experience with design software necessary for this role?
While not required, 2 years of experience designing customized products for customers using design software such as 20/20 or a Computer-Aided Design System is preferred.
Is this position full-time or part-time?
This position is a full-time role.
Do Sales Specialists work in specific departments?
Yes, Sales Specialists may work in various departments based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Millwork, and others.
What kind of training will I receive if hired?
If hired, you will receive training related to product expertise, customer service, and sales techniques, as well as on-the-job training when coaching other associates.
Is bilingual ability preferred for this role?
Yes, bilingual skills are preferred for the Sales Specialist position.
Are there opportunities for career advancement at Lowe's?
Yes, Lowe's supports your career growth through various programs and offers positions that allow for advancement based on performance and experience.
What should I expect in terms of working environment?
You will be working in varying weather conditions, including inside and outside, with exposure to temperatures, noise, and other environmental factors typical of a retail home improvement setting.