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Full Time - Sales Specialist - Flooring - Closing

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Gallatin

AI generated summary

  • You need a high school diploma, 1 year of customer-facing sales experience, ability to lift 25lbs, and bilingual skills. CAD experience and sales-related certification are a plus.
  • You will assist customers, manage orders, schedule installations, monitor inventory, handle pricing, train associates, and support checkout functions while ensuring project completion and customer satisfaction.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Specialist at Lowe's?

As a Sales Specialist, your primary role is to assist customers by understanding their needs, providing product information, and helping them transform their project ideas into reality while driving sales.

What qualifications are required for the Sales Specialist position?

The minimum qualifications include a High School Diploma or GED, 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience, and basic reading, writing, and arithmetic skills.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include 1 year of experience in completing customer sales orders, experience promoting product-related services, 2 years of experience in designing customized products, professional certification related to the department, and bilingual skills.

What benefits does Lowe's offer to its associates?

Lowe's offers a variety of benefits including competitive pay, bonus opportunities, health insurance options, tuition assistance programs, a company-matching 401(k), a 10% Associate Discount, and opportunities to learn new trade skills.

Is previous experience in the flooring department required for this position?

While previous experience in the flooring department is preferred, it is not specifically required. Candidates should have relevant sales experience or background to succeed in the role.

What type of work environment can I expect as a Sales Specialist?

You can expect a dynamic work environment where you will be actively moving throughout the store, interacting with customers, and exposed to various indoor and outdoor weather conditions.

Will I need to lift heavy items as part of this job?

Yes, associates may need to lift items weighing up to 75 pounds, with team lifts recommended for heavier items. Proper lifting techniques and use of powered equipment are emphasized for safety.

Does this position require travel?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

How does Lowe's support career growth for associates?

Lowe's supports career growth through educational opportunities, a tuition assistance program, on-the-job training, and resources like the Track to the Trades program.

What is the company’s stance on diversity and inclusion?

Lowe’s is committed to diversity and inclusion, encouraging applicants from various backgrounds, including bilingual individuals and military veterans, to apply for positions within the company.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.