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Full Time - Sales Specialist - Flooring - Day

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Chicago

AI generated summary

  • You need a high school diploma, 1 year in sales or customer service, ability to lift 25lbs, and experience with sales orders and custom design. Bilingual skills are a plus.
  • You will provide customer service, manage project estimates and installations, monitor inventory, support checkout functions, train associates, and complete additional assigned duties.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the job title for this position?

The job title is Full Time - Sales Specialist - Flooring - Day.

What are the main responsibilities of a Sales Specialist at Lowe's?

The main responsibilities include providing SMART customer service, serving as a point of contact for customers, monitoring inventory levels, performing price reviews, supporting checkout functions, and training associates.

What qualifications are required for this position?

The minimum qualifications include a High School Diploma or GED, 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience, and the ability to read, write, and perform basic arithmetic.

Is prior experience in sales required for this role?

Yes, 1 year of experience in sales or customer service in a sales environment is required, along with meeting sales goals or metrics.

Are there any preferred qualifications for candidates applying for this role?

Yes, preferred qualifications include 1 year of experience completing customer sales orders, experience promoting product-related services, and bi-lingual skills.

What types of benefits does Lowe's offer to associates?

Lowe's offers health, dental, and vision insurance, life and disability insurance, paid time off, a 401(k) retirement account with company match, educational support, and employee discounts, among other benefits.

What is the pay range for this position?

The pay range for this position is $18.50 to $20.00 per hour, varying based on factors such as position offered, location, education, training, and experience.

Do Sales Specialists need to lift heavy items as part of their job?

Yes, associates must minimally lift 25lbs unassisted or over 25lbs with or without an accommodation, and follow guidelines for safe lifting methods.

Will training be provided for new Sales Specialists?

Yes, training will be provided, and experienced associates will conduct on-the-job training for new hires.

Is there a travel requirement for this role?

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

Is Lowe's an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to various protected categories.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.