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Full Time - Sales Specialist - Flooring - Day

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Federal Way

AI generated summary

  • You need a H.S. diploma/GED, 1 year sales experience, 1 year in customer service, ability to lift 25 lbs, and ideally bilingual skills. Experience with sales orders and design tools is a plus.
  • You will provide exceptional customer service, manage project estimates and orders, monitor inventory, assist with pricing, and train associates while ensuring project completion.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary responsibility of a Sales Specialist at Lowe's?

The primary responsibility of a Sales Specialist at Lowe's is to assist customers in finding the flooring products they need, providing exceptional customer service, and helping them achieve their home improvement goals.

What qualifications are required to apply for this position?

To apply for the Sales Specialist position, you need a High School Diploma or GED, at least 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience, and the ability to read, write, and perform basic arithmetic.

Is prior experience in flooring sales required for this position?

Prior experience specifically in flooring sales is not required, but experience in a sales environment is preferred.

What benefits do Lowe's associates receive?

Lowe's associates receive various benefits, including health insurance options, a 401(k) with company matching, tuition assistance, paid time off, an Associate Discount, and opportunities for learning and development.

Are there any physical requirements for the job?

Yes, Sales Specialists must be able to stand and sit for prolonged periods, minimally lift 25 lbs unassisted (or over 25 lbs with an accommodation), and follow proper lifting methods as needed.

Do I need to be bilingual to apply for this position?

Bilingual skills are preferred but not required to apply for the Sales Specialist position.

What is the pay range for this position?

The pay range for the Sales Specialist position is $20.00 - $22.40 per hour, with the starting rate depending on factors like location, education, training, and experience.

Is there a training program for new associates?

Yes, new associates will receive on-the-job training and coaching around development needs to help them succeed in their role.

Does this role require regular travel?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

What type of sales expertise is required for this position?

A year of experience in sales or customer service in a sales environment with required sales goals or metrics is necessary, along with the ability to communicate effectively with customers.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.