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Full Time - Sales Specialist - Flooring - Day

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Lowe's Companies, Inc.

Yesterday

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dallas

AI generated summary

  • You need a High School Diploma or GED, 1 year in sales/customer service, basic math skills, ability to lift 25lbs, and experience with sales orders and product design. Bi-lingual skills are a plus.
  • You will assist customers, provide project estimates, manage orders, monitor inventory, support pricing policies, train associates, and handle various departmental tasks.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

The Sales Specialist at Lowe's is responsible for helping customers find the products they need, answering their questions, and assisting them in transforming project ideas into reality.

What qualifications are required for the Sales Specialist position?

The minimum qualifications include a High School Diploma or GED, 1 year of customer-facing sales experience or 6 months of Lowe's retail experience, and the ability to read, write, and perform basic arithmetic.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include 1 year of experience in completing customer sales orders, promoting product-related services, and designing customized products for customers using design software.

What benefits does Lowe's offer to its associates?

Lowe's offers a variety of benefits including competitive pay, flexible schedules, health insurance options, tuition assistance, a company-matching 401(k), a 10% Associate Discount, and opportunities to learn new trade skills.

Is there an opportunity for bonuses?

Yes, you can earn more from your sales performance with additional bonus opportunities.

Do Sales Specialists receive training?

Yes, Sales Specialists may train associates in the department by conducting on-the-job training and coaching around development needs.

Is this position physically demanding?

Yes, the role requires the ability to stand and sit for prolonged periods and to lift a minimum of 25 lbs unassisted or over 25 lbs with assistance.

Does the Sales Specialist position involve working in various departments?

Yes, you will be working in a specific department such as Appliances, Cabinets, Flooring, or others based on hiring needs and skillsets.

Does Lowe's encourage diversity in its hiring practices?

Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join their team.

Are there travel requirements for this position?

This role does not require regular travel, but may occasionally require travel to meetings, training, or to support neighboring stores.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.