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Full Time - Sales Specialist - Millwork - Day

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Lowe's Companies, Inc.

29d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Kingston

AI generated summary

  • You need a high school diploma or GED, 1 year in sales or customer service, basic math skills, and ability to lift 25lbs. Must obtain sales licensure if required by law.
  • You will provide customer service, manage orders and installations, monitor inventory, conduct price reviews, assist with checkout, and train associates while completing additional assigned tasks.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

The Sales Specialist serves as one of the first points of contact for customers, helping them find products, answering questions, and providing project estimates to help them accomplish their home improvement goals.

What departments might a Sales Specialist work in?

Sales Specialists may work in various departments including Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls, based on hiring needs and skillsets.

What kind of benefits does Lowe's offer to its associates?

Lowe's offers competitive pay, flexible schedules, bonus opportunities, health insurance options, a tuition assistance program, a company-matching 401(k), a 10% associate discount, and a Track to the Trades program.

What are the minimum qualifications to apply for the Sales Specialist position?

The minimum qualifications include a High School Diploma or GED, 1 year of customer-facing sales experience (or 6 months of Lowe's retail experience), the ability to read, write, and perform basic arithmetic, and the capacity to lift 25 lbs unassisted.

Is previous sales experience required for this job?

Yes, 1 year of experience in a sales or customer service environment with required sales goals or metrics is needed.

What are the preferred qualifications for candidates applying for this position?

Preferred qualifications include 1 year of experience in completing customer sales orders, promoting related services and plans, designing customized products, holding relevant professional certifications, and having bilingual skills.

Are there any travel requirements for this job?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

What working conditions can one expect as a Sales Specialist at Lowe's?

Working conditions may vary, with exposure to both indoor and outdoor weather conditions, including extreme temperatures and noise. Associates may need to lift items and follow specific safety protocols.

Does Lowe's encourage diverse applicants for this role?

Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join their team.

What tools or training will be provided for Sales Specialists?

Sales Specialists will receive on-the-job training and opportunities to develop new trade skills through Lowe's programs.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

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