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Full Time - Scunthorpe - Gallagher Retail Park

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
  • Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
  • The ability to maintain high energy levels whilst working both efficiently and productively is essential.
  • Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Responsibilities

  • You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
  • Provide friendly, fast and accurate service.
  • Complete tasks and activities in line with training, company guidelines and management direction.
  • Follow all workplace safety, security and food hygiene procedures.
  • Treat all customers and colleagues with courtesy and respect working as a supportive team member.

FAQs

What is the job title for this position?

The job title is Crew Member at McDonald's UK, located at Gallagher Retail Park in Scunthorpe.

What are the core values of McDonald's UK?

The core values of McDonald's UK are Serve, Inclusion, Integrity, Community, and Family.

What are the main responsibilities of a Crew Member?

As a Crew Member, you will be responsible for preparing food, serving at the till, maintaining cleanliness in the restaurant, and ensuring a positive customer experience.

What skills are essential for a Crew Member?

Essential skills include effective communication, attentive listening, the ability to work as part of a team, and maintaining high energy levels while working efficiently.

Is previous experience required for this position?

Previous experience is not specifically required; enthusiasm and a willingness to learn are more important for this role.

What types of benefits does McDonald's offer for this position?

The benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.

What type of work environment can I expect?

You can expect a fast-moving, high-energy environment that requires teamwork and a friendly demeanor to provide excellent customer service.

Are there opportunities for career advancement at McDonald's?

Yes, McDonald's encourages career development and offers opportunities for advancement within the company.

Do I need to follow any specific workplace procedures?

Yes, you will need to follow all workplace safety, security, and food hygiene procedures as outlined in your training.

How important is customer service in this role?

Customer service is extremely important; every McDonald's team member is expected to provide friendly, fast, and accurate service to ensure a brilliant experience for every customer.

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Industry
10,001+
Employees
1955
Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.

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