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Full Time Supervisor, Kid's Footwear Kurt Geiger, Harrods

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Kurt Geiger

Today

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You must ensure top-notch customer service, support sales goals, protect brand image, maintain visual standards, be a fashion expert, train team members, manage performance, and handle customer queries.
  • You will ensure top-notch customer service, support sales targets, maintain visual presentation, train staff, manage performance, control the sales floor, and handle customer queries.

Requirements

  • Requirements
  • Ensure customer service is of the highest standards at all times
  • Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
  • Protect the Kurt Geiger & Harrods brand
  • Ensure your area maintains excellent visual presentation which is consistent with company guidelines
  • Be an expert in fashion and latest trends
  • Support management in training and developing team to maximise sales
  • Support in performance management of team
  • Support with floor control
  • Assist in customer queries and complaints to ensure customer satisfaction

Responsibilities

  • Ensure customer service is of the highest standards at all times
  • Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
  • Protect the Kurt Geiger & Harrods brand
  • Ensure your area maintains excellent visual presentation which is consistent with company guidelines
  • Be an expert in fashion and latest trends
  • Support management in training and developing team to maximise sales
  • Support in performance management of team
  • Support with floor control
  • Assist in customer queries and complaints to ensure customer satisfaction

FAQs

What is the primary responsibility of the Full Time Supervisor at Kurt Geiger, Harrods?

The primary responsibility is to drive sales, support the team, and ensure the highest standards of customer service while representing the Kurt Geiger brand.

What qualifications or experience are required for this role?

Candidates should be experienced sellers with KPI knowledge, able to meet and exceed targets in a retail environment, and have prior experience supervising a team.

Is there a focus on diversity and inclusion at Kurt Geiger?

Yes, diversity, equality, and inclusion are core values at Kurt Geiger, and the company is committed to creating an inclusive workplace where everyone can thrive.

What customer service expectations are there for this role?

The Supervisor is expected to ensure customer service is of the highest standards at all times and assist with customer queries and complaints to ensure satisfaction.

Are there opportunities for team development and training?

Yes, the Supervisor is responsible for supporting management in training and developing the team to maximize sales potential.

What benefits are offered to employees?

Benefits include a competitive basic salary, a generous bonus structure, seasonal footwear, and amazing employee discounts.

How does Kurt Geiger view its employees?

Kurt Geiger recognizes that amazing people are key to driving the business forward and fulfilling the vision of being a leading multi-channel retailer of luxury branded shoes and accessories.

What kind of work environment can a new hire expect?

A new hire can expect a fast-paced work environment where no two days are the same, requiring adaptability and commitment.

What roles do customer relationships play in this position?

Building long-lasting relationships with customers is crucial, as it contributes to delivering the best shopping experience and achieving sales targets.

Does Kurt Geiger provide equal opportunities in the recruitment process?

Yes, Kurt Geiger is committed to promoting equal opportunities and ensuring the equality of all people processes to recruit a diverse workforce.

Kurt Geiger

We are a leading London-based footwear and accessories brand putting creativity and kindness at our core.

Fashion & Arts
Industry
1001-5000
Employees
1963
Founded Year

Mission & Purpose

Kurt Geiger is a leading London-based footwear and accessories retailer powered by creativity and kindness. For over fifty years, Kurt Geiger’s in-house team of shoe and accessory designers have endeavoured to embolden customers through statement styles underpinned by London’s vibrance and authenticity. Its ultimate mission to create a kind, diverse and inclusive fashion community propels the regular launch of kindness-driven initiatives supporting people, charities and global movements. Kurt Geiger’s owned brands for women, men and children consist of Kurt Geiger London, KG Kurt Geiger and Miss KG. The company has over 70 stores and 530 concessions worldwide and a global customer base extending across North America, Europe, China, Australia and the Middle East. At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. Though prejudice prevails in our world, it is not welcome in our workplace, and ensuring the equality of all our people processes to recruit a diverse workforce remains paramount. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.