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Fusion Incident Manager

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TD Bank

8d ago

  • Job
    Full-time
    Senior Level
  • Dublin

AI generated summary

  • You need a degree, 7+ years in incident response and security, strong teamwork and multitasking skills, and the ability to lead under pressure. Certifications are a plus.
  • You will manage security incidents, drive response efforts, document cases, ensure compliance, improve processes, and lead risk remediation while fostering teamwork and innovation.

Requirements

  • University degree
  • Experience managing, or participating in, incident response.
  • Must excel at working on a team in a collaborative environment.
  • Experience in information security, fraud operations, investigations, and/or insider threat.
  • Command/executive presence; ability to lead and bring calm to stressful and complex situations.
  • Multi-tasking and time management skills a must.
  • Ability to think outside the box to comprehensively respond to all incidents.
  • Information security certification / accreditation an asset
  • 7+ years of relevant experience

Responsibilities

  • Manage, coordinate, and lead information security, fraud, and/or investigative incidents.
  • Drive response efforts, leveraging critical thinking skills, an investigative mindset, and active listening.
  • Track incident tasks, data, and workstreams.
  • Effectively author and review communications for stakeholders, operational personnel, and leadership.
  • Document and evidence cases comprehensively in the team's system of record.
  • Participate in, and lead response efforts during on-call routines.
  • Provide technical expertise and consultation to partners and/or stakeholders on a broad range of Technology and Fraud Controls / Information Security programs / policies / standards and incidents for own specialized discipline / practice area.
  • As needed, conduct risk assessments for incidents, articulate and document impact of control gaps to the business and the overall Bank, risk mitigation and remediation plans, or provide info security solutions to address risks as applicable.
  • Ensure technology, processes, and governance are in place to monitor, detect, prevent, and react to current and emerging security threats against TDBG's business.
  • Lead and drive risk remediation activities and identify new issues in need of remediation alongside senior and executive leadership on Fusion Incident Management.
  • Lead and drive evolution of internal processes, documentation, routines, etc. alongside senior and executive leadership on Fusion Incident Management.
  • Consult on Regulatory compliance requirements, reporting and questions.
  • Provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities.
  • Ensure adherence to internal policies / procedures, technology control standards, and applicable regulatory guidelines.
  • Proactively review internal processes and activities and identify opportunities for improvement.
  • Adhere to and advise on / oversee / monitor / enforce enterprise frameworks and methodologies that relate to technology controls / information security activities.
  • Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise.
  • Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank.
  • Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required.
  • Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite.
  • Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed.
  • Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations.
  • Responsible for incident management activities and leadership of incidents to containment, eradication, recovery, and closure.
  • Assist the team leads by growing peer and junior colleague expertise to align with enterprise demand and the Bank's direction; continually look for ways to provide and enhance the value delivered.
  • Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism.
  • Co-ordinate necessary resources to ensure completion by deadlines.
  • Prioritize and manage own workload in order to deliver quality results and meet timelines.
  • Support a positive work environment that promotes inclusivity, service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Identify and recommend opportunities to enhance security, productivity, effectiveness and operational efficiency.
  • Establish effective relationships across multiple business and technology partners, program and project managers.
  • Participate in knowledge transfer within the team and business units.

FAQs

What is the work location for the Fusion Incident Manager position?

The work location is Dublin, Ireland.

What are the typical working hours for this role?

The typical working hours for this role are 35 hours per week.

What is the pay structure for this position?

We're committed to providing fair and equitable compensation. Candidates are encouraged to discuss compensation-related details with a member of our HR Team.

What are the main responsibilities of the Fusion Incident Manager?

The main responsibilities include managing information security, fraud, and investigative incidents, coordinating incident response activities, leading post-incident analysis, and liaising with stakeholders across the organization.

Is this a team position or an individual contributor role?

This is an individual contributor position but requires collaboration and leadership in coordinating incident response efforts with a multidisciplinary team.

What experience is required for this role?

A university degree along with 7+ years of relevant experience in incident response, information security, fraud operations, or investigations is required.

Do I need any specific certifications for this role?

While not mandatory, information security certification or accreditation is considered an asset for this position.

Will I be expected to manage a team?

This role involves leading and coordinating incident response activities but does not include direct management of staff; however, you will be assisting in growing peer and junior colleague expertise.

How often will I be on-call?

The Fusion Incident Management operates 24/7/365 and this position includes participation in an on-call rotation.

What opportunities for professional development are available?

There are regular development conversations, access to an online learning platform, and various mentoring programs to support your career growth.

Is there a support system for candidates with disabilities?

Yes, we provide accommodations for the recruitment and interview process to meet the needs of candidates with disabilities.

What is the culture like at TD?

TD fosters an inclusive environment that encourages productivity, innovation, teamwork, and a high level of professionalism.

Will I receive training for this position?

Yes, there will be training and onboarding sessions provided to ensure you have everything you need to succeed in your new role.

What is the process for applying and interviewing for this job?

We will reach out to candidates of interest to schedule an interview and communicate outcomes via email or phone call.

Finance
Industry
10,001+
Employees

Mission & Purpose

Headquartered in Toronto, Canada, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines: - Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA - U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab - Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance - Wholesale Banking including TD Securities and TD Cowen