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Gateway Operations Duty Supervisor AM - MEL GTW

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DHL

6d ago

  • Job
    Full-time
    Senior Level
  • Logistics
  • Melbourne

AI generated summary

  • You must demonstrate leadership skills, strategic thinking, effective time management, strong communication, relationship-building, and financial acumen to meet goals and targets.
  • You will lead a team to meet service standards, manage shipment processes, support operations improvements, plan staffing, ensure employee training, and maintain communication across departments.

Requirements

  • Proven ability to successfully lead teams to achieve goals and targets - Essential
  • Ability to think strategically, develop and implement new processes
  • Ability to balance short-term and long-term demands delivering on departmental targets and strategy
  • Ability to manage time resources effectively
  • Excellent written and oral communication, organisational, and interpersonal skills
  • Internal/external relationship building, customer service focus, financial and business acumen

Responsibilities

  • Lead a team of Freight Handlers & Team Leaders to consistently meet service standards and performance with a Safety First mind-set
  • Manage the facility process and ensure that all shipments are cleared in the quickest, most efficient manner possible, and transferred to the dedicated movement in accordance with service standards for each process
  • Support and assist the Operations Duty Manager to look for improvement and enhancement of the process flow, facilities and equipment in order to handle continuous business growth and customers’ needs
  • Plan and manage the staffing levels to attain productivity targets and to meet business requirements
  • Maintains cooperative relationship and good communications between gateway departments, the local country office and the DHL network
  • Ensure employees are trained, developed and coached to meet business and succession needs
  • This is a full-time position working 38 hours on the AM shift, from Sunday (5:00am to 1:30pm) & Monday to Thursday (6:00am to 2:00pm)

FAQs

What is the job title for this position?

The job title is Gateway Operations Duty Supervisor AM - MEL GTW.

What are the working hours for this position?

This is a full-time position working 38 hours on the AM shift, from Sunday (5:00am to 1:30pm) and Monday to Thursday (6:00am to 2:00pm).

What type of team will I be leading in this role?

You will be leading a team of Freight Handlers & Team Leaders.

Is there a health and well-being allowance offered?

Yes, there is a $200 yearly health and well-being allowance.

What is the paid parental leave policy?

The company offers 12 weeks of paid parental leave, with continuation of superannuation payments.

How does DHL Express recognize its employees?

DHL Express recognizes its employees through long service awards, recognition events, monetary prizes, and other incentives such as travel allowances and health benefits.

What skills are essential for this role?

Proven ability to lead teams, strategic thinking, effective time management, excellent communication, and strong customer service focus are essential skills for this role.

Is this position open to everyone regardless of their background?

Yes, DHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture and encourages applications from people of diverse backgrounds.

How can I contact DHL if I require adjustments during the recruitment process?

You can contact DHL via email at recruiting_au@dhl.com for any reasonable adjustments needed during the recruitment process.

What kind of culture does DHL Express promote?

DHL Express promotes an inclusive culture with employee-led diversity groups, emphasizing cooperation and communication among team members.

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.