FAQs
What is the primary responsibility of the Client Experience Operations Analyst in the GBM - Public group?
The primary responsibility is to own and drive pre-trade client relationships to ensure readiness to trade across all products, including derivatives, repo, and cash.
What qualifications are required for the Client Experience Operations Analyst position?
A Bachelor’s Degree is required, along with preferred experience in Client Service & Relationship Management. Additionally, experience in legal negotiation, KYC, and regulations is a plus.
Is foreign language proficiency beneficial for this role?
Yes, foreign language skills to a professional level are desirable but not essential.
What skills are emphasized for this position?
Very strong written and verbal communication skills, organization, multitasking, attention to detail, and a strong client service orientation are emphasized.
How does the team within the GM New Business Group operate?
The team operates dynamically across EMEA, US, and APAC, focusing on building strong relationships with institutional clients and adapting to fast-paced, changing environments on the trading floor.
Do I need to have experience in compliance and regulatory requirements for this role?
While it is not mandatory, experience with compliance and regulatory requirements such as KYC and AML is considered a plus.
Are Business Intelligence (BI) skills necessary for this role?
BI skills and strong proficiency in Excel and PowerPoint are desirable but not essential for the position.
What type of clients does the GM New Business Group primarily work with?
The group works primarily with institutional clients, including asset managers, hedge funds, corporations, financial service providers, fund managers, and private equity funds.
What personal qualities are expected from team members in this role?
Team members are expected to be detail-oriented, self-driven, and possess a strong client service orientation while being highly organized and capable of prioritizing projects.
How does Goldman Sachs approach diversity and inclusion within the workplace?
Goldman Sachs is committed to fostering and advancing diversity and inclusion by providing opportunities for professional and personal growth, including training, development, and wellness programs.