FAQs
What is the salary for the General Assistant position?
The salary for the General Assistant position is £26,288 per annum, pro-rata.
What is the contract type for this role?
The contract type for this role is Fixed Term, with a contract length of 1 year.
What is the working pattern for the General Assistant position?
The working pattern for the General Assistant position is part-time.
Where will the General Assistant be located?
The General Assistant will be located on-site at the Parliamentary Estate.
How many days of leave do employees receive?
Employees start with 30 days of annual leave per annum, pro-rata, increasing to 35 days after the first full leave year.
What are the closing date and time for applications?
The closing date for applications is 6th June 2025 at 23:55.
What team will the General Assistant be a part of?
The General Assistant will be part of the Customer Experience and Service Delivery team, specifically within Catering Services.
What kind of experience is required for the General Assistant role?
Relevant café experience in a similar position with a high standard of service in a high volume, high-quality establishment is required.
What kind of customer service skills should candidates have?
Candidates should have proven experience of excellent customer service and the ability to consistently apply this when dealing with all types of customers at all levels and with diverse backgrounds.
What should I include with my application?
If you would like to apply for this role, please submit your CV.
Are there any employee benefits offered?
Yes, employee benefits include 30 days of annual leave, Civil Service pension with an average employer contribution of 28.97%, access to training and development, flexible working, and interest-free season ticket and bicycle loans.
Can I work remotely in this position?
This position requires on-site work and does not support remote work.
Are there any specific cash handling procedures I need to follow?
Yes, cash handling procedures must be followed, and all transactions should be carried out as set out in the Cash Handling Policy.
Is there a possibility of closing the vacancy earlier than the stated date?
Yes, the vacancy may close prior to the stated closing date if there is a high volume of applications.