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General Manager, Sales

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Tesla

Dec 24

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Bachelor’s degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
  • Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
  • First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
  • Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
  • Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
  • Valid driver’s license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
  • Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
  • Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
  • Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

FAQs

What is the primary responsibility of the General Manager, Sales at Tesla?

The primary responsibility is to guarantee the site's success by overseeing all sales and service operations, leading cross-functional managers, and refining customer-focused processes.

What qualifications are required for this position?

A Bachelor’s degree or equivalent professional experience leading an end-to-end customer-facing operation in a fast-paced environment is required.

What qualities are you looking for in a candidate?

We're looking for candidates with a relentless drive for excellence, first-principles thinkers, and those who demonstrate exceptional integrity and adaptability in problem-solving.

Is a Motor Vehicle Salesperson License required for this role?

Yes, for roles working in specific states, a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles is required to engage in sales activities.

What kind of support does Tesla provide for employee development?

Tesla fosters a culture of inclusion and psychological safety, with coaching for growth and a commitment to personal development for team members.

Are there any travel requirements for this position?

Occasional travel is required for offsite meetings and events, typically less than 10% of the time.

What work hours can I expect in this role?

Candidates must be committed and enthusiastic to work evenings and weekends alongside the rest of the team, as the role may require flexibility in scheduling.

What benefits do Tesla employees receive?

Employees are eligible for various benefits from day one, including medical plans, dental and vision coverage, a 401(k) with employer match, paid time off, and additional voluntary benefits.

Is there an emphasis on customer satisfaction in this role?

Yes, managing the end-to-end customer journey and improving customer satisfaction through effective communication and processes is a key responsibility of the General Manager.

Does Tesla provide any support for new parents?

Yes, Tesla offers family-building, fertility, adoption, and surrogacy benefits, along with resources for backup childcare and parenting support.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.

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