Logo of Huzzle

General Manager, Sales

image

Tesla

Dec 24

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Sales & Business Development
  • Tampa

Requirements

  • Bachelor’s degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
  • Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
  • First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
  • Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
  • Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
  • Valid driver’s license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
  • Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
  • Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
  • Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

FAQs

What are the main responsibilities of the General Manager, Sales role?

The primary responsibilities include overseeing all sales and service operations, leading cross-functional managers, managing the end-to-end customer journey, improving customer satisfaction, and ensuring site performance while setting and achieving targets.

What qualifications are required for this position?

A Bachelor’s degree or equivalent experience leading an end-to-end customer-facing operation in a fast-paced environment is required. Candidates should also have a relentless drive for excellence, a commitment to problem-solving, and the ability to adapt under pressure.

Is a Motor Vehicle Salesperson License required for this role?

Yes, for roles working in specific states, possessing a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles is a requirement to engage in sales activities.

Are there opportunities for career development in this position?

Yes, the role emphasizes team development, coaching for growth, and fostering a culture of inclusion and psychological safety, which supports personal and professional growth.

What kind of work environment should I expect?

You can expect a fast-paced, dynamic work environment that involves problem-solving and teamwork, with a commitment to customer satisfaction and excellence.

Will I need to work evenings or weekends?

Yes, this position requires a commitment to working evenings and weekends alongside the rest of the team.

What benefits does Tesla offer for this position?

Tesla provides competitive pay, medical plans with $0 payroll deduction, dental and vision coverage, 401(k) with employer match, employee stock purchase plans, paid time off, and various other benefits starting from day one of hire.

Is travel required for this position?

Occasional travel is required for offsite meetings and events, typically less than 10% of the time.

What is the company's approach to customer satisfaction?

Tesla places a strong focus on managing the end-to-end customer journey, monitoring service trends, and continuously improving communication, processes, and relationships to enhance customer satisfaction.

Does Tesla have any support programs for employees?

Yes, Tesla offers various support programs including childcare resources, employee assistance programs, wellness programs, and financial benefits as part of their comprehensive employee benefits package.

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.

Get notified when Tesla posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?