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General Manager, Sales

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Tesla

10d ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    People, HR & Administration
  • Salt Lake City

AI generated summary

  • You need a Bachelor's degree, experience in customer-facing operations, a drive for excellence, a valid driver’s license, and possibly a Motor Vehicle Salesperson or Notary license.
  • You will develop your team, enhance customer satisfaction, solve dynamic problems, and drive results by setting clear expectations and ensuring accountability for site performance.

Requirements

  • Bachelor’s Degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
  • Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
  • First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
  • Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
  • Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
  • Valid driver’s license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
  • Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
  • Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
  • Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

FAQs

What is the primary responsibility of the General Manager, Sales at Tesla?

The primary responsibility is to guarantee the site's success by overseeing all sales and service operations, leading cross-functional managers, and refining customer-focused processes.

What qualifications are required for this position?

A Bachelor’s Degree is required, along with professional experience leading an end-to-end customer-facing operation in a fast-paced environment or equivalent experience.

Is a Motor Vehicle Salesperson License required for this role?

Yes, for roles working in specific states, a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles is required to engage in sales activities.

What kind of work hours can I expect as a General Manager, Sales?

You can expect to work evenings and weekends alongside the team, along with a requirement to stand or sit for 8 hours or more.

Are there opportunities for personal development in this role?

Yes, the role emphasizes personal development by encouraging adaptability, problem-solving, and resilience under pressure.

What benefits are offered to full-time employees at Tesla?

Benefits include competitive pay, medical and dental plans, 401(k) with employer match, paid time off, employee assistance programs, and many more from day one of hire.

Is recognition and feedback a part of the company culture?

Yes, the company has a relentless drive for excellence and emphasizes daily recognition and feedback to ensure team members feel included and valued.

Will I need to travel for this position?

Occasional travel is required for offsite meetings and events, typically less than 10% of the time.

What type of environment does Tesla seek to create within the teams?

Tesla seeks to create a culture of inclusion and psychological safety, where individual motivations are understood and team growth is fostered.

Is a notary license required for this position?

A notary license is preferred for roles in certain states, but Tesla will provide assistance in obtaining the license if required.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.