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General Manager, Sales

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Tesla

Yesterday

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Sales & Business Development
  • Minneapolis

AI generated summary

  • You need a Bachelor's degree or equivalent experience, a valid driver’s license, and possibly a Motor Vehicle Salesperson License. Commitment to teamwork, creativity, and integrity are essential.
  • You will develop teams, enhance customer satisfaction, solve dynamic problems, and drive results by setting clear expectations and holding the team accountable for site performance.

Requirements

  • Bachelor’s Degree, professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience
  • Relentless drive for excellence; provides recognition and feedback daily while making team members feel included and valued
  • First-principles thinker who finds a creative path to solve previously unsolvable problems, with exceptional integrity through dedicated and ethical approach to sales and service operations
  • Commitment and enthusiasm to work evenings and weekends alongside the rest of the team
  • Must be able to stand or sit for 8 hours or more; occasional travel required for offsite meetings and events, typically less than 10% of the time
  • Valid driver’s license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Team Development: Understands individual motivations and coaches for growth, fostering a culture of inclusion and psychological safety
  • Customer Satisfaction: Manages the end-to-end customer journey, monitoring service trends, and improving communication, processes, and relationships
  • Adaptability: Excels in dynamic problem-solving, leading with a clear "why," and remaining resilient under pressure, while actively pursuing personal development
  • Results-Oriented: Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

FAQs

What is the primary responsibility of the General Manager, Sales at Tesla?

The primary responsibility is to guarantee the site's success by overseeing all sales and service operations, leading cross-functional managers, and instituting customer-focused processes.

What kind of team development is expected in this role?

The role involves understanding individual motivations, coaching for growth, and fostering a culture of inclusion and psychological safety.

What qualifications are needed for the General Manager position?

A Bachelor’s Degree and professional experience leading an end-to-end customer-facing operation in a fast-paced environment, or equivalent experience, is required.

Is a salesperson license required for this role?

Yes, for certain states, a Motor Vehicle Salesperson License is required to engage in sales activities.

What kind of benefits does Tesla offer to full-time employees?

Tesla offers competitive pay, medical plans, dental and vision coverage, 401(k) with employer match, paid time off, and various other benefits starting from day one of hire.

Will the General Manager, Sales need to work evenings and weekends?

Yes, a commitment and enthusiasm to work evenings and weekends alongside the rest of the team is required.

Can you describe the desired mindset or approach for problem-solving in this role?

The role requires a first-principles thinker who finds creative paths to solve previously unsolvable problems while demonstrating exceptional integrity in sales and service operations.

Is travel a requirement for the General Manager position?

Yes, occasional travel for offsite meetings and events is required, typically less than 10% of the time.

What qualities does Tesla look for in a candidate for this position?

Tesla seeks candidates with a relentless drive for excellence, the ability to communicate business priorities, a focus on results, and the capability to manage customer satisfaction.

Are there any specific locations that require a notary license for this role?

Yes, for roles working in certain states, a notary license is preferred, and Tesla will provide assistance with obtaining it if required.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.