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General Merchandise Department Manager

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Walmart Canada

Aug 13

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Charlottetown
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will provide excellent customer service, oversee merchandise tasks, ensure a clean environment, manage associate breaks, and train and support team members.

Requirements

  • Age – 16 or older

Responsibilities

  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
  • Delegate, assist and follow-up on the completion of price changes and feature sets.
  • Delegate, assist and follow-up on modular completion in assigned area.
  • Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
  • Ensuring associate breaks are taken in accordance with coverage.
  • Training, coaching and offering feedback to associates.

FAQs

What are the primary responsibilities of a General Merchandise Department Manager?

The primary responsibilities include providing excellent customer service, coordinating associate activities, ensuring a well-stocked and zoned salesfloor, and maintaining a safe and clean work environment.

What is the minimum age requirement for this position?

The minimum age requirement for this position is 16 years or older.

What is the starting pay rate for this position?

The minimum rate of pay for this position starts from $17.15, and the rate will be determined based on relevant experience.

What kind of training and support will be provided to associates?

The General Merchandise Department Manager is responsible for training, coaching, and offering feedback to associates to help them succeed in their roles.

Is there any focus on safety in this role?

Yes, there is a strong focus on maintaining a safe, clean, and hazard-free work environment by adhering to company policies and completing safety sweep logs.

What does customer service entail in this position?

Customer service entails greeting customers politely, assisting them with product promotions, locating merchandise, resolving issues, and ensuring a positive shopping experience.

Are there any physical requirements for this job?

While not explicitly mentioned, the role involves maintaining a zoned and stocked salesfloor, which may require standing for long periods and moving merchandise.

Will there be opportunities for career advancement in this position?

While the job description doesn't specify, successful performance in this role can lead to potential advancements within the company, especially in management or supervisory positions.

Does Walmart accommodate disabilities for applicants and associates?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.