FAQs
What is the role of a General Sales Assistant at Matalan?
The role of a General Sales Assistant involves delivering efficient and reliable service to customers, achieving sales, and maintaining a high-performing, energetic, and adaptable environment while ensuring an excellent customer experience in-store.
What kind of work environment can I expect in this role?
You can expect a fast-paced retail sales environment where you will work across the shop floor, till area, and stock room, with a family-style approach to teamwork and approachable management.
Are there opportunities for career development?
Yes, Matalan is committed to creating a learning culture in all its stores, offering a great induction, access to the 'MyMatalan' online platform, and ongoing support and development to help you grow within your role.
What benefits do employees receive at Matalan?
Employees receive a competitive salary, a 20% staff discount, access to the Family Extras Scheme for discounts at hundreds of retailers, a Pension Scheme, and the opportunity to share views through the 'Your Voice' forum.
Is there any support for candidates during the recruitment process?
Yes, Matalan encourages candidates to request any adjustments they may need during the application and interview process to perform at their best.
When should I apply for this position?
It is encouraged to apply as soon as possible, as the job posting may close prior to the specified closing date if a high volume of suitable applications is received.
What values does Matalan expect its General Sales Assistants to uphold?
Matalan expects its General Sales Assistants to live the Matalan Values while maintaining a customer-centric approach to ensure a positive experience for customers.