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General Sales Assistant (Perm)

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Matalan

11d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need strong customer focus, adaptability in a fast-paced setting, a team-player attitude, motivation to meet sales targets, and commitment to company values.
  • You will provide efficient customer service, advise on sales, maintain store performance, and work across the shop floor, till, and stock room while embodying team values.

Requirements

  • Job Requirements:
  • Strong customer focus
  • Ability to work in a fast-paced retail environment
  • Energetic and adaptable attitude
  • Team player with a family-style approach
  • Willingness to achieve sales targets
  • Commitment to Matalan Values

Responsibilities

  • As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
  • You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
  • You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
  • There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!

FAQs

What is the job title for this position?

The job title is General Sales Assistant (Perm).

What is the primary role of a General Sales Assistant at Matalan?

The primary role of a General Sales Assistant is to deliver efficient and reliable service to customers, achieving sales while upholding Matalan's values and ensuring a positive customer experience in-store.

Are there opportunities for career growth in this position?

Yes, Matalan is committed to creating a learning culture, providing ongoing support and development to help you grow within your role.

What kind of work environment can I expect as a General Sales Assistant?

You can expect a fast-paced retail sales environment with a family-style approach to the team and approachable management.

What benefits are offered to employees in this role?

Benefits include a competitive salary, 20% staff discount, access to the Family Extras Scheme, a pension scheme, and access to the 'Your Voice' forum among other development opportunities.

Is there support for employees with special requirements during the application process?

Yes, Matalan encourages candidates to inform them of any adjustments required during the recruitment process.

What retail experience is necessary for this role?

Experience in a fast-paced retail sales environment is beneficial but not explicitly required, as Matalan provides training and support.

How does Matalan ensure inclusivity in the workplace?

Matalan champions equality and encourages all colleagues to bring their true selves to work, fostering an inclusive culture.

Will I receive training when starting this role?

Yes, all new hires will receive a great induction and have access to Matalan's online platform for ongoing support and development.

Can I apply if I am seeking part-time work?

The job listing does not specify, but generally, part-time roles may be available. It's advisable to inquire directly in your application.

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.