FAQs
What is the role of a General Sales Assistant at Matalan?
The role of a General Sales Assistant at Matalan involves delivering efficient and reliable service to customers, acting as a customer advisor, achieving sales targets, and ensuring a positive in-store experience while maintaining a high-energy environment.
Is there a dress code for this position?
The job description does not specify a dress code, but as a retail environment, professional and appropriate attire that aligns with Matalan's culture is expected.
What type of benefits does Matalan offer to General Sales Assistants?
Matalan offers a competitive salary, 20% staff discount, access to an exclusive discount website (Family Extras Scheme), a pension scheme, participation in the ‘Your Voice’ forum, and comprehensive training and development opportunities.
When can I start my role if selected?
The exact start date will depend on the recruitment process and your availability, but Matalan encourages candidates to apply as soon as possible due to a potential high volume of applications.
Is there an opportunity for growth within the company?
Yes, Matalan is committed to creating a learning culture and provides ongoing support and development to help employees grow within their roles.
How can I request adjustments during the recruitment process?
If you require any adjustments during the recruitment process, you can inform Matalan directly, and they will accommodate your needs.
What environment can I expect while working as a General Sales Assistant?
You can expect a fast-paced retail sales environment with a family-style team approach and approachable management.
Is previous retail experience required for this position?
The job description does not specify that previous retail experience is required, making it suitable for individuals looking to kickstart their career.
What is the application process like for this role?
The application process involves submitting your application, and if selected, you may be invited for an interview. If a high volume of applications is received, the position may close earlier than the specified date.
Are there any job performance expectations?
Yes, as a General Sales Assistant, you are expected to maintain a high-performing, energetic, and adaptable approach to achieve sales and enhance the customer experience.