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General Sales Assistant (Temp)

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Matalan

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need strong customer service skills, a positive attitude, flexibility, teamwork abilities, and the capacity to thrive in a fast-paced retail environment.
  • You will deliver excellent customer service, advise on sales, maintain store energy, prioritize customer experience, and work across the shop floor, till, and stock room.

Requirements

  • Job Requirements:
  • - Strong customer service skills
  • - Ability to work in a fast-paced retail environment
  • - A positive and energetic attitude
  • - Flexibility and adaptability in approach to work
  • - Ability to work as part of a team

Responsibilities

  • - Delivering an efficient and reliable service to our customers who are at the heart of everything we do
  • - Acting as a customer advisor achieving our sales whilst living our Matalan Values
  • - Maintaining a high performing, energetic and adaptable energy
  • - Ensuring that our customer’s experience in-store is at the forefront of our work
  • - Working across the shop floor, till area and stock room

FAQs

What type of position is this at Matalan?

This is a temporary General Sales Assistant position.

What are the main responsibilities of a General Sales Assistant?

As a General Sales Assistant, you will deliver efficient and reliable service to customers, achieve sales goals, and ensure a positive in-store experience.

Is there a specific culture at Matalan?

Yes, Matalan promotes an inclusive culture where employees are encouraged to bring their true selves to work, fostering creativity and growth.

What kind of training or support can I expect in this role?

You will receive a great induction, access to the 'MyMatalan' online platform, and ongoing support and development to help you grow in your role.

What benefits are offered to General Sales Assistants?

Benefits include a 20% staff discount, access to the Family Extras Scheme, a pension scheme, and the opportunity to share your views through the 'Your Voice' forum.

Is there a closing date for applications?

Yes, the closing date may be brought forward if a high volume of suitable applications is received, so it is advisable to apply as soon as possible.

Where will I be working as a General Sales Assistant?

You will be working in-store across the shop floor, till area, and stock room.

Is customer service a key part of this role?

Yes, delivering a high level of customer service and ensuring customers have a positive experience is central to the role of a General Sales Assistant.

Matalan

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.