FAQs
What are the working hours for the General Sales Assistant position?
The working hours may vary depending on store needs, but typically involve flexible shifts to accommodate customer demand.
Is there a possibility of a permanent position after the temporary role?
While this is a temporary position, high performance and a great fit could lead to opportunities for permanent roles in the future.
What type of training will I receive as a new General Sales Assistant?
You will receive a comprehensive induction and ongoing support and development through the 'MyMatalan' online platform to help you grow in your role.
Is there an employee discount, and how does it work?
Yes, employees receive a 20% staff discount on purchases made at Matalan.
How can I provide feedback or share ideas during my employment?
You can share your views and ideas through our 'Your Voice' forum, which is designed to encourage employee communication.
What qualities are Matalan looking for in a General Sales Assistant?
Matalan looks for individuals who are energetic, adaptable, and dedicated to delivering a positive customer experience while embodying Matalan Values.
Are there opportunities for career progression within Matalan?
Yes, Matalan is committed to creating a learning culture, offering opportunities for development, and supporting career progression from day one.
What should I do if I require adjustments during the recruitment process?
If you need any adjustments, please let the recruitment team know so that they can accommodate your needs.
Can I apply if I do not have previous retail experience?
Yes, candidates are welcome to apply regardless of previous retail experience; a passion for customer service is a plus.
What is the Family Extras Scheme mentioned in the benefits?
The Family Extras Scheme is an exclusive discount website that allows you to save money at hundreds of retailers across the country, available to members of the Matalan Family.