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General Sales Assistant - Temporary

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Matalan

Sep 23

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Job Requirements:
  • Ability to deliver efficient and reliable service to customers
  • Ability to achieve sales while living Matalan Values
  • Maintaining a high performing, energetic and adaptable energy
  • Great exposure to a fast-paced retail sales environment
  • Ability to work across the shop floor, till area and stock room

Responsibilities

  • As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
  • You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
  • You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
  • There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!

FAQs

What is the role of a General Sales Assistant at Matalan?

The General Sales Assistant is responsible for delivering efficient and reliable service to customers, achieving sales while upholding Matalan's values, and ensuring a great customer experience both on the shop floor and at the till area.

Is this position temporary or permanent?

This position is temporary.

What qualities are Matalan looking for in a General Sales Assistant?

Matalan is looking for individuals who are energetic, adaptable, and committed to providing a high-performing service to customers.

What kind of training and support will I receive?

You will receive a great induction, access to the ‘MyMatalan’ online platform, and ongoing support and development to help you grow within your role.

What are the working hours for this role?

The specific working hours are not mentioned, but the role involves working across different areas of the store, which typically includes flexible retail hours.

Is a customer service background required for this role?

While a background in customer service is beneficial, it is not explicitly required; enthusiasm and a commitment to customer care are key.

What benefits do General Sales Assistants receive?

Benefits include a competitive salary, 20% staff discount, access to the Family Extras Scheme for additional savings at various retailers, a pension scheme, and opportunities for personal development.

How can I apply for the General Sales Assistant position?

Interested candidates can apply through the Matalan careers site. It is recommended to apply as soon as possible due to the possibility of closing the post early if a high volume of suitable applications is received.

Is there an opportunity for growth in the role?

Yes, Matalan is committed to creating a learning culture, offering ongoing support and development to help you grow within your role.

What is Matalan’s approach to diversity and inclusion in the workplace?

Matalan champions equality for all and promotes an inclusive culture, encouraging colleagues to bring their true selves to work and contribute to collective creativity, open-mindedness, and growth.

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Matalan

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.

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