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Global Benefits Coordinator



16d ago

  • Job
    Junior Level
  • Banking & Finance
  • London

AI generated summary

  • You must have experience in global Employee Benefits/Financial Services, be proficient in MS Office, have strong communication and analytical skills, work well in a team, and be detail-oriented. Knowledge of benefit renewals and language skills are a plus.
  • You will support global benefits implementation, manage client satisfaction, ensure compliance with governance, provide renewal directions, maintain data platforms, and assist with sales opportunities.


  • Previous experience in the Employee Benefits or Financial Services sectors, working with multinationals
  • Proficient with MS Word, PowerPoint and Excel
  • Experience in process building, best practices and/or efficiency projects
  • Strong oral, written communication and presentation skills
  • Good analytical skills and strong attention to detail
  • Ability to work within a global team environment
  • Strong self-starter, fast learner, quality conscious and committed to deadlines
  • Strong teamwork skills combined with the ability to work independently with minimal supervision.
  • What makes you stand out:
  • Knowledge/experience in global and/or regional insured employee benefits or other employee benefits Account Management
  • Experience managing benefit renewals in conjunction with Flexible Benefits platform providers
  • Language skills are a plus and highly desired, but not essential


  • Support the implementation and ongoing management of GBM appointments and maintain client satisfaction, ensuring key activities are completed and internal / external parties are aligned
  • Ensure GBM Rules of the Road (governance document) are adhered to by local brokers
  • Provide renewal directions / compile project timelines for local brokers and clients
  • Outline data / reporting expectations to local brokers and clients
  • Maintain internal policy tracking and inventory platforms and support with the management of benefit platforms, where required
  • Peer review tasks completed by Centre of Excellence and send deliverables to clients
  • Support with sales opportunities and demonstration of our policy tracking and inventory platforms


What responsibilities will I have as a Global Benefits Coordinator?

As a Global Benefits Coordinator, your responsibilities will include providing operational support in managing a GBM solution, overseeing insured employee benefits, and handling any ad hoc tasks for internal and external parties.

What kind of skills and qualifications are needed for this role?

Strong organisational and coordination skills are essential for this role, along with a good understanding of insured employee benefits. Previous experience in a client-facing role is preferred, and the ability to work collaboratively within a team is important.

What are the benefits of working as a Global Benefits Coordinator?

Working as a Global Benefits Coordinator offers excellent career development opportunities within a global organisation. You will have the chance to work on a variety of projects related to employee benefits and support clients with their specific needs. Additionally, you will have the opportunity to work with global organizations and contribute to their benefit management globally. The role also offers a competitive salary and flexible working conditions.

Preparing you for the future of work. Improving health and well-being. Reshaping retirement and investment outcomes

Founded Year

Mission & Purpose

Mercer is a global consulting firm that specializes in providing human resources, benefits, and investment-related services to organisations. They offer a wide range of consulting solutions in areas such as talent management, compensation and benefits, retirement planning, and investment advice. Mercer's ultimate mission is to help organisations and individuals achieve better health, wealth, and career outcomes. Their purpose lies in delivering personalised and data-driven solutions that address the evolving challenges in the workplace, improve employee well-being, and optimise organisational performance. By leveraging their expertise in human capital, health, and wealth management, Mercer aims to empower businesses to make informed decisions, attract and retain top talent, and create sustainable and thriving work environments. Additionally, they strive to assist individuals in making informed financial decisions to secure their financial future and retirement. Through their consulting services and research-driven insights, Mercer seeks to shape the future of work, promote employee well-being, and drive positive change in the world of work and benefits.


  • Paid vacation and holidays

  • Life insurance

  • Legal assistance

  • Health club discounts