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Global Change & Communications Senior Manager (24 months FTC)

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WPP

2mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • London
  • Quick Apply

AI generated summary

  • You have extensive experience in global transformation and communications, leading complex tech projects, and ERP HCM/HRIS. Strong relationship-building, active listening, and a holistic approach are essential.
  • You will develop change management strategies, conduct impact assessments, lead communication campaigns, manage training programs, and ensure stakeholder engagement throughout the Workday implementation.

Requirements

  • Extensive progressive experience building and managing transformation, communications, and training programs for large, global organizations (HR, IT, or related corporate function preferred).
  • Several years leading large-scale, complex, cross-functional technology and transformation projects.
  • Workday HCM preferred but any ERP HCM/HRIS Cloud experience is essential.
  • High degree of cultural awareness and appreciation for diversity.
  • Preferred experience in an agency/creative/media environment.
  • Proven knowledge of transformation management principles, methodologies, and tools (PROSCI or other certifications preferred).
  • Ability to distill complex, technical concepts into digestible communications for understanding and buy-in.
  • Organized and self-directed; able to independently conduct and direct others to accomplish multiple activities, adjusting based on organizational changes.
  • Excellent active listening skills with the ability to articulate stakeholder positioning in actionable ways.
  • Ability to establish and maintain strong relationships at all organizational levels.
  • Demonstrated mastery of leading and influencing others toward a common vision.
  • Resilient, tenacious, and driven to persevere.
  • Forward-looking with a holistic approach.

Responsibilities

  • Develop and implement a comprehensive global change management, communication, and training strategy for the Workday HCM implementation.
  • Serve as a strategic partner to the Global ERP Delivery Lead, Business Deployment Teams, and Process Teams, providing expert guidance on change management best practices.
  • Ensure alignment of change management activities with overall project goals and timelines.
  • Conduct thorough impact assessments to identify key stakeholder groups and understand the impact of Workday on their roles and responsibilities.
  • Develop and implement targeted change management interventions, including stakeholder engagement, communication campaigns, training programs, and support resources.
  • Assess business readiness and develop tangible, measurable plans to increase awareness and activation of new ways of working.
  • Provide recommendations considering adoption tolerance and pacing to ensure successful program deployment.
  • Partner with Process Owners and People Operations leaders to diagnose implementation impacts and develop appropriate methods for intervention to drive adoption.
  • Develop and execute comprehensive communication campaigns for a variety of stakeholder groups, ensuring clear, consistent, and timely information delivery.
  • Build strong relationships with key stakeholders across the organization to foster buy-in and support for the Workday implementation.
  • Manage communication channels and ensure effective information dissemination.
  • Oversee the development and delivery of engaging and effective training programs for all Workday users.
  • Ensure training materials are tailored to the specific needs of different user groups and are accessible in multiple formats.
  • Monitor training effectiveness and make adjustments as needed to ensure optimal learning outcomes.
  • Directly manage one Senior Analyst and indirectly manage 3rd parties and internal communications resources to support change management, communication, and training activities.
  • Provide coaching, mentoring, and development opportunities to team members.
  • Foster a collaborative and high-performing team environment.
  • Manage a holistic implementation, communications, and training workstream, including reporting on activities, risks, issues, and mitigation plans to the program PMO.
  • Monitor progress against key milestones and identify potential risks and issues.
  • Develop and implement mitigation plans to address risks and issues.
  • Provide regular updates to the Global ERP Delivery Lead and other stakeholders on the progress of the change management, communication, and training activities.

FAQs

What is the duration of the position?

The position is a 24-month fixed-term contract (FTC).

What is the main focus of this role?

The main focus of this role is to lead the change management, communication, and training strategy for the implementation of Workday Human Capital Management (HCM) across WPP's global organization.

What qualifications are necessary for this role?

Candidates should have extensive experience in managing transformation, communications, and training programs for large, global organizations, preferably in HR, IT, or related corporate functions. Experience with Workday HCM or any ERP HCM/HRIS Cloud experience is essential.

Is prior experience in an agency or creative environment preferred?

Yes, experience in an agency, creative, or media environment is preferred but not mandatory.

What type of skills are required for this position?

The position requires strategic thinking, exceptional communication, leadership, project management skills, and a high degree of cultural awareness.

Will there be a team to manage?

Yes, the Senior Manager will directly manage one Senior Analyst and indirectly manage third-party and internal communications resources to support change management, communication, and training activities.

How does WPP approach collaborative work in this role?

WPP fosters a culture of collaboration and encourages the free exchange of ideas, ensuring that all team members feel included and valued.

What are the opportunities for professional development in this role?

The role offers coaching, mentoring, and development opportunities to team members, fostering a collaborative and high-performing team environment.

Are there any certification requirements?

Knowledge of transformation management principles, methodologies, and tools such as PROSCI or other certifications is preferred.

How does WPP handle communication within the organization during this transformation?

The Senior Manager will develop and execute comprehensive communication campaigns to ensure clear, consistent, and timely information delivery to various stakeholder groups.

What is the work approach regarding office attendance?

WPP adopts a hybrid work approach, with teams expected to be in the office around four days a week, but accommodations can be discussed during the interview process.

Is WPP an equal opportunity employer?

Yes, WPP is committed to being an equal opportunity employer, considering applicants for all positions without discrimination and fostering a culture of respect and inclusion.

Will there be training programs provided for Workday users?

Yes, the Senior Manager will oversee the development and delivery of engaging and effective training programs tailored to the specific needs of different user groups.

What type of projects will I be involved in?

You will be involved in large-scale, complex, cross-functional technology and transformation projects related to the implementation of Workday HCM.

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WPP

Marketing & Advertising
Industry
10,001+
Employees

Mission & Purpose

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.