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Global Communications Manager

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You should have global PR/communications experience, corporate affairs expertise, a passion for social impact, strong negotiation skills, and excellent writing ability. Be strategic, detail-oriented, and a team player.
  • You will develop and support communications strategies, collaborate with teams, manage budgets, execute global events, and enhance brand presence while ensuring local alignment with global goals.

Requirements

  • PR/communications experience either agency side or in-house at global level (or experience of working closely with global teams)
  • Experience of working on corporate affairs and issues management, ideally within a luxury brand
  • A passion for social impact initiatives and purpose-led projects
  • Have a strong understanding of the whole beauty (luxury, prestige and mass), home and lifestyle industry, current trends, and knowledge of pop culture
  • Be a multi-faceted communications professional that possesses a strategic and creative mind
  • A strong team player with a sharp eye for detail and a natural problem solver
  • Strong negotiation skills
  • Display a strong understanding of social media and influencer marketing
  • Possess excellent written and verbal communications skills
  • Have excellent organisational skills with the ability to prioritise workloads as required
  • Confident relationship builder at all levels with a proactive hands-on drive and determination
  • Be calm under pressure and act with integrity, discretion, respect and always lead with kindness

Responsibilities

  • Supporting the development and execution of the Fragrance & Gifting Communications strategy to support brand growth and reinforce positioning
  • Support the Global Comms director with providing strategic counsel to regional and market teams to ensure successful local execution of global communications strategies
  • Input into comprehensive GTM (Go-To-Market) decks and communication guidelines for Global Communications strategy
  • Maintain and share back to the wider team a deep understanding of global campaigns, product launches, and marketing activations
  • Foster strong collaborative relationships with all global departments, ensuring seamless communication – marketing, creative, legal, corporate and procurement teams
  • Support the Global Communications budget, ensuring efficiency and effectiveness in resource allocation
  • Work closely with the Global Communications Director to review regional PR reports to identify key successes, areas for improvement, learnings, and the overall impact of key campaigns
  • Support the execution of high-impact global events, including press, influencer, and brand activations that elevate the brand’s profile
  • Collaborate with cross-functional teams to create and deliver seamless activations in global, regional, and local markets
  • Work with Global Director to provide strategic support and guidance to regional teams in the planning and execution of local events and activations, ensuring they align with global objectives
  • Support Global Director and local markets on corporate issues on adhoc basis, working closely with legal and education teams to resolve any challenges
  • Work closely with charity partners to activate Jo Malone London’s social impact strategy; developing assets, supporting live events and building strong relationships

FAQs

What is the main focus of the Global Communications Manager role at Jo Malone London?

The main focus of the Global Communications Manager role is to increase Earned Media Value (EMV) through global consumer campaigns for the Fragrance and Gifting categories while building brand awareness and positioning.

What qualifications are required for the Global Communications Manager position?

The qualifications required include PR/communications experience at a global level, experience in corporate affairs and issues management within a luxury brand, a passion for social impact initiatives, and a strong understanding of the beauty and lifestyle industry.

What kind of experience is preferred for candidates applying for this role?

Candidates should have PR/communications experience either agency side or in-house at a global level, and ideally experience working on corporate affairs and issues management within a luxury brand.

Will the Global Communications Manager be involved in local market communications strategies?

Yes, the Global Communications Manager will provide strategic counsel to regional and market teams to ensure the successful local execution of global communications strategies.

What responsibilities does the Global Communications Manager have regarding global events?

The Global Communications Manager will support the execution of high-impact global events, collaborate with cross-functional teams to deliver activations, and provide guidance to regional teams for local events that align with global objectives.

How important is teamwork in this position?

Teamwork is very important in this position as the Global Communications Manager will foster strong collaborative relationships with all global departments and work closely with colleagues on various initiatives.

Is there an emphasis on social impact in this role?

Yes, there is a strong emphasis on social impact, as the Global Communications Manager will work closely with charity partners to activate Jo Malone London's social impact strategy.

What skills are essential for success in this role?

Essential skills include strong negotiation skills, excellent written and verbal communication skills, organization, and the ability to prioritize workloads, as well as being a proactive relationship builder.

What types of campaigns will the Global Communications Manager focus on?

The Global Communications Manager will focus on global consumer campaigns specifically for the Fragrance and Gifting categories.

Where is this position located?

This position is based at the Global Townhouse in Marylebone, London.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.