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Global Creator Partnerships Lead, US

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  • Job
    Full-time
    Senior Level
  • Marketing
  • Baltimore

Requirements

  • To be a successful Lead, you will need to meet the below requirements and possess the following skills:
  • Excellent written and verbal communication skills
  • A minimum of 5 years’ experience within the affiliate marketing and/or influencer marketing channel managing a variety of service levels
  • Proven track record of taking a proactive approach with clients and internal team members
  • Strong time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast-paced environment
  • Committed to growing team portfolio and providing excellent creator management service to deliver high levels of client satisfaction to ensure retention and meet NPS goals
  • Passionate about developing and supporting growth of new hires both within and across the Global Creator Partnerships team
  • Experience with program monitoring and forecasting
  • Fast learner with strong team orientation and a positive, can-do attitude
  • Accepts and seeks out ownership while being accountable for own work and work of the team
  • Experience with leading influencer platforms such as LTK, ShopMy, CreatorIQ, Captiv8, Aspire
  • Proficiency with MS Office suite, PowerBI, Tableau, Asana, Salesforce and willingness to learn new technology systems

Responsibilities

  • Creator Partnerships Management
  • Delivering industry-leading service and relationship management to the network's top tier influencer campaigns, including building solid relationships with key clients and creators
  • Providing high-level, senior strategic input on the network's top tier influencer campaigns, including the implementation of new technologies and methods for influencer marketing across both Awin and ShareASale
  • Providing the Awin client services and New Business teams with quarterly market trends and insights
  • Developing and implementing new processes to improve manual efficiencies through Asana
  • Taking a proactive approach in solving issues with creators, escalating issues to the appropriate department when necessary
  • Assisting with the creation effective influencer collaterals across Awin
  • Communicating effectively with advertisers, creators and internal teams via email, phone and face-to-face
  • Leadership, Training & Team Management
  • Train and guide new Awin hires through successful on boarding ensuring successful integration with wider Awin team
  • Provide guidance, support and feedback to direct reports through scheduled 1:1 meetings (weekly/monthly) and development plans
  • Support VP Publisher Development, US with team hiring inclusive of resume sourcing and in person interviews
  • Develop a deep understanding of Awin core values, processes, tools, and departments in order to serve as a point of knowledge and expertise for the wider team
  • Actively monitor creator performance across team portfolio and ensure performance is in line with targets set for new and existing campaigns
  • Familiarize yourself with industry trends to inform creators, while keeping your team informed of relevant information
  • Attend appropriate client and speak at networking events to enhance client and creator relationship development
  • Assist in producing account reviews (as needed), case studies, best practice guides, white papers or other relevant communication that highlight opportunities and educate all stakeholders on successful influencer campaign concepts and strategies

FAQs

What are the key responsibilities of a Global Creator Partnerships Lead?

Some key responsibilities of a Global Creator Partnerships Lead include delivering industry-leading service to top tier influencer campaigns, providing strategic input on influencer marketing, developing new processes for efficiency, and managing the influencer campaign pipeline.

What skills and expertise are required for this role?

To be successful in this role, candidates should possess excellent communication skills, have at least 5 years of experience in affiliate or influencer marketing, be proactive with clients and team members, exhibit strong time management skills, and be passionate about supporting team growth and providing excellent client service.

What benefits are offered for this position?

Benefits for the Global Creator Partnerships Lead position include a Flexi-Week for work-life balance, Flexi-Office and hybrid work possibilities, health and well-being initiatives, welfare benefits such as retirement savings, professional development through Awin Academy, and appreciation programs for colleagues.

Our global affiliate network connects customers with brands in over 180 countries.

Marketing & Advertising
Industry
501-1000
Employees
2000
Founded Year

Mission & Purpose

With twenty years of experience, our network offers a global community of people, technology and business intelligence insights. No matter what type of partner, level of service, or tools your business needs, Awin provides solutions to drive sustainable growth. Part of the Axel Springer and United Internet Groups, with ShareASale and Commission Factory, Awin’s global affiliate network is powered by 15 offices worldwide, over 1,000 employees, 211,000 contributing publishers and 15,200 advertisers. Connecting businesses with customers around the world across the retail, telecommunications, travel and finance verticals, Awin generated €11.1 billion in revenue for its advertisers and €818 million for its publishers in the last financial year. At Awin, we welcome, support and celebrate differences in thinking. Diversity brings great minds to the business, and feeling included keeps people here. We support our people in bringing their background, identity and experiences to work and are committed to staff wellbeing. If you are applying for a job at Awin, and need reasonable accommodation at any point in the application or interview process, please let us know.

Benefits

  • Medical, dental and optical insurance

  • Up to 28 days annual holiday

  • Subsidised Corporate gym membership

  • Cycle to work scheme

  • Flexi-week