FAQs
What are the key customer programs that this role will be responsible for?
The Global Customer Marketing Programs Manager will be responsible for managing customer programs such as Customer Advisory Boards, Customer Forums, Customer Connect events, Customer webinar series, Customer Case Studies, and the Customer Reference Program.
What skills and experience are necessary for this role?
The ideal candidate will have experience in customer marketing programs, strong communication skills, and the ability to work collaboratively across multiple business units. Previous experience in journalism or public relations may be beneficial.
Who will the Global Customer Marketing Programs Manager work closely with?
The Global Customer Marketing Programs Manager will work closely with key internal stakeholders such as Sales, Field Marketing, Product Development, Brand, and Design teams to support and execute customer programs. They will also interact directly with customers to develop strong partnerships.
What is the ultimate goal of the customer programs managed by this role?
The goal of the customer programs managed by the Global Customer Marketing Programs Manager is to engage and strengthen relationships with customers, showcase the value of Mixpanel products, and generate customer advocacy through activities such as case studies, reference programs, and events.