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Global HR Shared Services Specialist

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The Boston Consulting Group

19d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy

AI generated summary

  • You need a graduation degree, 6+ years in HR operations, Workday knowledge, MS Office proficiency, and fluency in English plus Italian or Spanish.
  • You will manage employee data, support onboarding, handle queries, maintain compliance, generate reports, and assist with HR processes while collaborating with various teams.

Requirements

  • A graduation degree
  • 6+ yrs of relevant work experience in a professional services or multi-national companies
  • Knowledge of Workday & experience in Global HR Operations / HR Shared Services
  • Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook)
  • Proficient in English as well as Italian or Spanish

Responsibilities

  • Responsible for entering and maintaining employee data within our HR system (i.e. personal data, job, office, promotion, compensation, working capacity, leaves of absence, education, background history, line managers, assistants, etc.)
  • Maintain personnel files in compliance with applicable legal requirements and internal standards
  • Support with New hire onboarding & BGV checking processes.
  • Send out Induction plan and welcome emailers
  • Deliver audit support on personal files, forms, etc.
  • Assist with general employee requests, letters, verifications, reference checks, etc. including generating visa invitation letters
  • Generate reporting for employee distribution lists, new joiners, anniversaries, milestones etc.
  • Keep track of employees' probationary periods and flag to HR team to ensure geographic process are followed
  • Prepare, process and follow up on employee paperwork related to new hires, promotions, transfers, address changes, additional payments, status changes, and employee exits with sensitivity to the confidential nature of the information
  • Manage and maintain the inbox dealing with employee queries and escalating to the correct team contact where necessary
  • Coordinate with support functions for new hire laptops, accesses, payroll setups etc.
  • Assist in developing and modifying operating policies, guidelines, procedures, systems, and documentation to foster best practices within the team. Review these periodically.
  • Use a proactive, flexible, and practical approach to manage process and technology changes, ensuring project outcomes are achieved.
  • Provide general support to HR team and perform other duties as assigned or required

FAQs

What is the primary role of a Global HR Shared Services Specialist at BCG?

The primary role is to support the HR Teams globally with HR administrative tasks throughout the employee life cycle, working closely with the Global HR Operations function team.

What type of employee data will I be responsible for maintaining?

You will be responsible for entering and maintaining various employee data, including personal details, job information, promotions, compensation, leaves of absence, and educational background, among others.

What qualifications are necessary for this position?

A graduation degree and 6+ years of relevant work experience in professional services or multinational companies are required, along with knowledge of Workday and proficiency in MS Office.

Is knowledge of languages other than English beneficial for this role?

Yes, proficiency in additional languages such as Italian or Spanish is beneficial for this position, alongside excellent communication skills in English.

What types of tasks will I assist with regarding new hires?

You will support new hire onboarding, conduct background verification checks, send out induction plans, and prepare employee paperwork related to new hires and promotions.

How does BCG support career development within the HR team?

BCG offers multiple career paths and is committed to supporting employees in discovering fulfilling career journeys and unlocking their potential to advance in the organization.

What is the importance of maintaining personnel files in this role?

Maintaining personnel files is crucial as it ensures compliance with applicable legal requirements and internal standards, thereby supporting overall HR Operations.

Can I expect to work with a diverse set of stakeholders?

Yes, the role involves supporting a diverse, international set of stakeholders, requiring flexibility and adaptability in your approach.

What type of work environment can I expect in this role?

You can expect a service-oriented, flexible work environment where multitasking and attention to detail are essential, along with the ability to work under pressure.

Does BCG have an equal opportunity employment policy?

Yes, BCG is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to various protected characteristics.

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The Boston Consulting Group

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Consulting
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10,001+
Employees
1963
Founded Year

Mission & Purpose

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.