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Global Monitoring & Investigations Analyst

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Crypto.com

3mo ago

  • Job
    Full-time
    Junior Level
  • Data
  • Madrid
  • Quick Apply

AI generated summary

  • You need 1+ year's experience, a high school diploma, strong communication and decision-making skills, and basic fintech knowledge. Show integrity, initiative, and the ability to work independently or in a team.
  • You will monitor transactions for risks, draft SARs, communicate with customers, review reports, support teams, investigate suspicious activities, research customers, and handle ad-hoc tasks.

Requirements

  • A minimum of 1 year experience in a similar position is a must;
  • High school diploma or higher;
  • Experience in the field of fintech is not mandatory required;
  • The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services;
  • The Analyst must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
  • The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills. In addition, the Analyst must stand out with excellent decision making skills, effective problem solving skills, as well as skills to work independently and in the team;
  • Integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.

Responsibilities

  • Monitor ongoing customer transactions in order to identify potential high risk for Crypto.com on potential terrorist financing activity, human or drug trafficking, etc.;
  • Draft required SARs in accordance to local regulatory requirements and partnership obligations;
  • Communicate with customers on applicable matters related to Compliance;
  • Reviews new referrals, escalations or internal suspicious activity reports within internal service levels.
  • Provide support and knowledge sharing to cross functional teams such as Customer Care and Risk;
  • Investigate various criminal and suspicious activities directed towards the company and its clients ensuring proper policies, procedures and legal requirements are met;
  • Perform global research on customers and customer associates;
  • Achieve individual goals, based on quantitative and qualitative standards;
  • Other ad-hoc tasks given by Sr Analyst or higher level management.

FAQs

What are the primary responsibilities of the Global Monitoring & Investigations Analyst?

The primary responsibilities include monitoring customer transactions for potential risks, drafting SARs, communicating with customers on compliance matters, investigating suspicious activities, and providing support to cross-functional teams.

What qualifications are required for this position?

A minimum of 1 year of experience in a similar position is required, along with a high school diploma or higher. Basic knowledge of applicable legislation in financial technologies/services is preferred.

Is experience in fintech mandatory for this role?

Experience in the field of fintech is not mandatory for this position.

What skills are important for a successful Global Monitoring & Investigations Analyst?

Important skills include effective communication, decision-making, problem-solving, the ability to work independently and in teams, as well as integrity, initiative, and discretion.

Does the job involve communication with customers?

Yes, the role involves communicating with customers regarding compliance matters.

Are there opportunities for professional growth within Crypto.com?

Yes, Crypto.com offers growth from within and helps employees develop new skill sets that impact their personal and professional growth.

What type of working environment can an employee expect at Crypto.com?

Employees can expect a transformational and proactive working environment that encourages innovative solutions and supports collaboration among colleagues.

What benefits does Crypto.com offer its employees?

Benefits include a competitive salary, medical insurance with extended coverage for dependents, attractive annual leave including birthday and work anniversary leave, flexible work arrangements, and additional perks such as a Crypto.com Visa card.

What is Crypto.com’s mission?

Crypto.com’s mission is to achieve "Cryptocurrency in Every Wallet™" by accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs.

How does Crypto.com value diversity and inclusion?

Crypto.com is committed to creating an equitable environment and values diversity by seeking candidates that bring a variety of backgrounds, perspectives, and skills to strengthen the team.

Crypto.com - the best place to buy, sell, and pay with crypto.

Finance
Industry
1001-5000
Employees
2016
Founded Year

Mission & Purpose

Founded in 2016, Crypto.com is trusted by more than 80 million customers worldwide and is the industry leader in regulatory compliance, security and privacy certifications. Our vision is simple: Cryptocurrency in Every Wallet™. Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Disclaimers for US Customers: By using this card you agree to the terms and conditions of the cardholder agreement AND FEE SCHEDULE, IF ANY. This card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents at any time.