FAQs
What is the duration of the contract for this position?
The contract for this position is a 6-month temporary assignment.
Who manages the contractual terms for this job?
All contractual terms, including payroll and benefits, will be handled by HYLegal.
Is fluency in languages required for this role?
Yes, fluency in written and spoken Arabic and business-level English is required.
What types of software should candidates be familiar with?
Candidates should be confident working with online and offline IT software, including Excel and PowerPoint.
Are there specific work hours or shifts for this position?
Yes, this role requires the ability to work alternating work rotations and shifts, including public holidays and weekends.
What will be the main responsibilities of the Global Operations Specialist?
Responsibilities include moderating content according to TikTok Ads policies, identifying risks, improving processes, and supporting advertisers.
Is experience in customer service beneficial for this role?
Yes, B2B or B2C service-related work experience is preferred, as well as a willingness to support internal and external customers.
Is prior experience in online moderation required?
Experience in online moderation or a trust and safety environment is preferred but not required.
Does TikTok promote diversity and inclusion in the workplace?
Yes, TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
What is TikTok's mission?
TikTok's mission is to inspire creativity and bring joy.
Can candidates expect to receive training on TikTok Ads policies?
Yes, becoming an expert on TikTok Ads policies and procedures is a key responsibility of this role.