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Global Process Expert – Order Managementnt

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Sanofi

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Business, Operations & Strategy
  • Barcelona

AI generated summary

  • You should have 3-5 years in Order Management, knowledge of E2E processes, SAP experience, strong communication skills, a customer-oriented approach, and the ability to lead remote teams.
  • You will optimize Order Management processes, collaborate on policy changes, oversee performance, drive standardization, support audits, and contribute to global projects and innovations.

Requirements

  • Must have 3 to 5 years of process knowledge of Order Management processes and related systems. Having knowledge of both domestic and export order management is a plus.
  • Good understanding of the overall Order to Cash and Supply Chain E2E processes
  • Proven experience in Order Management activity & engaging 3rd parties
  • Good knowledge of pharma business commercials, Trade Environment, Finance & business modelling
  • Some experience in Project Management & process review
  • Multicultural mindset - international exposure
  • Excellent teamwork and interpersonal skills.
  • Ability to take initiative and overcome challenges.
  • Effective collaboration skills with peers, stakeholders and partners across the organization
  • High capacity and willingness to learn about procedures
  • Ability to successfully lead & engage indirect remote teams
  • Adaptability to work in ambiguous, constantly changing situations, including flexibility in working hours to accommodate working with different regions/geographies.
  • Ability to develop high-quality presentations.
  • Strong customer orientation
  • Strong Networking & communication skills
  • Excellent organizational and planning capabilities.
  • Positive, open-minded, customer centric and problem-solving attitude
  • Capacity to challenge the consensus, current state and to propose solutions
  • Reliability
  • Ability to cooperate transversally & successfully work in a transversal environment
  • Innovation and creative mindset
  • Strong leadership & influence capabilities
  • Good analytics skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
  • Hands-on experience of SAP (essential) in S4 Hana preferably, Order Management modules (advantageous)
  • Knowledge of Microsoft Office and expertise of MS Excel (essential)
  • Bachelor’s or Master’s degree from a Business or Engineering school
  • Fluent in English

Responsibilities

  • Contribute to the Design, development, maintenance, simplification, optimization and improvement of core model processes in collaboration with Regional leads and Order Management Global Process Lead. Processes in Order Management core model include order taking, order acceptance, delivery and invoice processing.
  • The Core Model mainly comprises processes, technology landscape, RACI, interaction model business rules and KPI’s.
  • Collaborate on the change definition in policies and procedures supporting optimized and standard processes.
  • Contribute to proposing actions to accelerate simplification of our operations, introducing innovative and harmonized solutions.
  • Build and maintain stakeholder relationships across all geographies and support in driving standardization of processes.
  • Contribute to the preparation, conducting, and following-up of audit across all geographies the core model adherence.
  • Contribute to overseeing the process performance across the different geographies and provide input into how it can be further improved.
  • Review and discuss and support in approval of exceptions to the Core Model with the regions.
  • Ensure strong relationships with the teams through both solid governance, as well as informal and formal networking.
  • Utilize dashboards and other enhanced visualization capabilities to illustrate historical trends and document and report detailed observations, instances of non-compliance and improvement opportunities.
  • Ensure iO2C Core Model components are well understood to perform an effective implementation.
  • Contribute in delivery of projects across all regions, notably technologies implementation.
  • Contribute to the business case for the relevant project incl. its implementation impact within iO2C P&L.
  • Support neighbouring functions projects & other global initiatives impacting the Service Line.
  • Ensure relevant data are available to support business case and on-going project reviews.
  • Collaborate in global projects (ex. ISHIFT) and neighbouring functions initiatives where Order Management process is applicable.

FAQs

What is the job title for this position?

The job title is Global Process Expert – Order Management.

Where is the job located?

The job is located in Barcelona, Spain.

What is the work arrangement for this position?

The position offers a hybrid work arrangement.

Is this role full-time?

Yes, this role is full-time.

What team will the Global Process Expert be working with?

The Global Process Expert will be working with the Order to Cash (O2C) team.

What are the main responsibilities of the Global Process Expert?

The main responsibilities include contributing to the design and improvement of core model processes, building stakeholder relationships, overseeing process performance, and supporting global projects and initiatives.

What is the required experience for this role?

Applicants must have 3 to 5 years of process knowledge in Order Management processes and related systems.

What technical skills are required for the position?

Required technical skills include good analytical skills, hands-on experience with SAP (preferably S4 Hana), and expertise in Microsoft Office, particularly MS Excel.

What educational background is preferred for this position?

A Bachelor's or Master's degree from a Business or Engineering school is preferred.

What languages are required for the role?

Fluency in English is required.

Does the role involve working with international teams?

Yes, the role requires effective collaboration with peers and stakeholders across different geographies.

What is the significance of the Order to Cash (O2C) process in this role?

The O2C process is critical for customer and patient fulfillment, accurate accounting, and generating cash flow; hence, it is a core focus of the Global Process Expert's responsibilities.

Are there opportunities for professional growth in this role?

Yes, there are opportunities for learning, job moves, and a diversified, fulfilling career within the Business Operations organization.

What kind of initiatives will the Global Process Expert be involved in?

The Global Process Expert will contribute to global projects, process simplification, and optimization initiatives related to Order Management.

Science & Healthcare
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions.